Korean Air operates from Terminal 2 at Mactan–Cebu International Airport (CEB). The Korean Air CEB terminal includes a check-in counter, departure gate, and a range of amenities that help passengers with a smooth journey.

Here is everything you need to know about the CEB Airport Korean Air Terminal, and what passengers can expect at the newly renovated Terminal 2. 

Korean Air CEB Terminal – Mactan–Cebu International Airport

Refer to the table below to get all the important information about Korean Air at Terminal 2:

Airline NameKorean Air
Korean Air IATA CodeKE
Korean Air ICAO CodeKAL
Airport NameMactan–Cebu International Airport
Airport IATA CodeCEB
Airport ICAO CodeRPVM
Arrival TerminalTerminal 2
Departure Terminal Terminal 2
Ticket CounterDeparture Hall, Terminal 2
AddressLapu-Lapu Airport Rd, Lapu-Lapu City, 6016 Cebu, Philippines
Official Websitehttps://www.koreanair.com/

What Terminal is Korean Air at CEB Terminal?

Korean Air serves Terminal 2 at Mactan–Cebu International Airport. Korean Air offers its passengers enhanced amenities and services alongside the award-winning in-flight services while flying out of CEB. 

The airline offers the following amenities to the eligible Korean Air passengers –

  • Access to the SkyTeam alliance’s lounges such as the Air France Lounge and the Lufthansa Lounge.
  • Complimentary food and beverages inside the lounge
  • Priority boarding to Business Class, First Class, and SKYPASS Club members
  • Free WiFi at CEB’s Terminal 2

Korean Air CEB Departures Terminal

Passengers arriving at the CEB Airport, Korean Air departing Terminal 2 must keep their passports and travel documents handy. The check-in counter is located at the Departure Hall, pre-security, and opens 3.5 hours before and closes 1 hour before international flight departure. The self-service baggage drop counter is located next to the check-in counter at Counter E, Level 1 of the International Terminal at CEB Airport.

Korean Air CEB Arrivals Terminal

Passengers disembarking at the CEB Korean Air arrival terminal will find the baggage claim desk at Level 0 of the Arrival Halls. Terminal 2 also includes the Customs & Immigration, Lost and Found desk, and transport facilities. The average clearance time at Terminal 2’s Customs is 25 minutes post-arrival. 

Korean Air Lost & Found at Mactan–Cebu International Airport

Any items that are lost or misplaced on the aircraft will be kept at the Lost and Found office at the Korean Air CEB Terminal at the arrival halls. These items are held for 30 days and then handled over to the CEB airport’s authorities.

Passengers after filing a report can track the status of the delayed or damaged baggage at this page

Shopping/Dining at Korean Air CEB Terminal

Below is the list of locations where all shops, restaurants, and other services are available at the CEB Airport Korean Air Terminal –

RestaurantShop
Five Borough Food HallHugo Boss
McDonald’sPack N Go
Shake ShackDFS Duty-Free
Peets Coffee & TeaCoach
The Palm Bar & GrilleBrooks Brothers
La Brea BakeryKate Spade
Pizza VinoMichael Kors
Bento SushiPandora
Blue Point BreweryCorsa Collections
Dunkin DonutsHudson

Facilities/Amenities at Korean Air CEB Airport

  • Flight change/cancellation (up to 3 hours before departure)
  • Self-service boarding pass counter
  • Priority boarding
  • Priority baggage handling
  • Visa and immigration guidance desk
  • Baggage claim
  • 24/7 Customer service
  • Korean Air international pet travel
  • Infant booking (last-minute booking available 3 hours before departure)
  • International unaccompanied minor travel (must be at least 14 years of age)
  • Add/purchase extra baggage

Map of Korean Air CEB Terminal – Mactan–Cebu International Airport

The map of Korean Air Mactan–Cebu International Airport Terminal is a conveniently accessible medium to find helpdesks, counters, etc. within the complex. By using it, passengers can know the locations of baggage claim, check-in, lost and found office, and others. Further, it can be utilized to attain other crucial information such as directions and distance.

Contact Korean Air CEB Terminal – Mactan–Cebu International Airport

Passengers can contact the Korean Air CEB Terminal through the following modes of contact. The CEB Airport Korean Air Terminal is a testament to hassle-free travel services with an aim for 100% satisfaction to the passengers. The airline also offers world-class amenities that enhance seamless connectivity with a focus on providing a premium experience, as your journey to comfort begins the moment you step into Korean Air’s Terminal 2 at CEB-

Twitterhttps://twitter.com/JFKairport
Facebookhttps://www.facebook.com/JFKairport.Official
Websitehttps://www.jfkairport.com/
Phone NumberN/A
What terminal does Korean Air operate from at CEB Airport?

The airline operates at the Terminal of the CEB International Airport. 

What is the arrival terminal for Korean Air flights at CEB Airport?

Terminal 2 at CEB Airport is the arrival terminal for Korean Air. You can find the Customs clearance desk, Lost and Found counter alongside numerous transportation options here. 

Which terminal does Korean Air depart from at CEB Airport?

The CEB Korean Air Departure Terminal is Terminal 2, which features a check-in counter, Visa and Immigration service, baggage drop-off area, and a range of shopping and dining options. 

Is there a lounge for Korean Air passengers at Terminal 2 of CEB Airport?

Yes, the Korean Air KAL Business Class Lounge is located at Terminal 2, inside security. Infants under 2 years of age are admitted for free. The lounge is only accessible for passengers departing from CEB Korean Air Departure Terminal. 

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