Air Arabia BRU Terminal – Brussels Airport

Air Arabia flights operate out of Terminal 1 at BRU International Airport. The airline offers prompt service and world-class amenities that enhance passengers’ travel experience. 

This detailed guide outlines all the travel services and amenities available at Terminal 1 and the essential information passengers need for smooth navigation. 

Air Arabia BRU Terminal – Brussels Airport Overview

Refer to the table below to get all the basic information about the Air Arabia BRU Terminal:

Airport Name	Brussels Airport
Airport Code	BRU
Airline Code	514
IATA Code	G9
Address	Leopoldlaan, 1930 Zaventem, Belgium
Contact Number	32 900 70 000
Air Arabia Terminal BRU	Terminal 1
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Ticket Counter	Departure Hall, Terminal 1

What Terminal is Air Arabia at Brussels Airport (BRU)?

Air Arabia operates at Terminal 1 of Brussels Airport (BRU). The airline offers streamlined check-in and boarding gate areas for a smoother transition alongside hassle-free departure and arrival process.

Air Arabia BRU terminal offers a range of shopping and dining options alongside well-organized procedures for connecting flights with Air Arabia and other international airlines sharing the terminal. 

The check-in area is located at the entrance of Terminal 1 and is organized in a way that expedites the boarding process, leading to hassle-free departure.

The arrival area includes the baggage claim area as the terminal’s world-class infrastructure is designed to cater to the needs of travelers.

List of all Air Arabia Terminals.

Air Arabia BRU Departures Terminal

Air Arabia passengers depart from Terminal 1 at Brussels Airport (BRU). The check-in counter at the Terminal would be the first contact point while navigating the Air Arabia BRU Terminal.

Passengers must complete the check-in online to avoid last-minute rush at the airport. Those with special needs or special baggage must complete the check-in at the airport and obtain the boarding pass. 

• Baggage counter – After you obtain the boarding pass, submit your checked luggage at the baggage handling counter. This is where you need to obtain your baggage tags.
• Extra baggage – Passengers who need to purchase an extra baggage allowance need to pay an additional fee at the Air Arabia BRU Terminal. The baggage counter accepts luggage no later than 45 minutes before departure. 
• Security screening – After you submit your bags keep your boarding pass, baggage tags, passport, and other travel documents handy. The waiting time at the screening area may extend up to 20-25 minutes depending on the rush at the airport. 
• Post security area – Head to your designated departure gate as mentioned in the boarding pass. This is where you will find plenty of relaxing chairs, free Wifi, charging ports, shopping and dining outlets.

The terminal is equipped with a range of amenities and entertainment options and is designed in a way to eliminate monotonous waiting hours.

Air Arabia BRU Arrivals Terminal

Air Arabia flights arrive at Terminal 1 of Brussels Airport. Upon arrival, passengers have to clear the following stages before they exit the Air Arabia BRU Terminal.

• Immigration – International passengers have to go through immigration checks. The Border Security officials may ask for the boarding pass and travel documents to expedite the security clearance. 
• Baggage claim – After you clear the immigration, go to the baggage claim area to recover your belongings. At Terminal 1, the multiple LED screens at the baggage carousel area will guide passengers accurately to their luggage. 
• Customs – After getting your bags, proceed to the Customs area to declare the prohibited or restricted items. The Customs Official will check the contents inside the luggage to ensure passengers’ compliance with the immigration laws. 

After Customs, head to the Arrival area that has facilities like currency exchange, car rental, and ATMs. 

Delayed and Lost and Found Service at Air Arabia BRU Terminal

Air Arabia BRU Terminal put out its efforts to deliver the passengers’ baggage at the scheduled time of arrival. In a situation where the baggage is delayed, you need to immediately report at the Lost and Found counter at Terminal 1. Next –

• The airline will issue you a Baggage Irregularity Report (BIR) number as a reference for your complaint. 
• The confirmation for the same would be handed over to the passengers as well as sent to their registered email. 
• If the delay extends for 24 hours or more, passengers are eligible for compensation in the form of daily essentials.

Lost baggage – If the baggage is not received by the passengers 21 days after the arrival date, the airline offers lost baggage compensation in the form of 20 USD per kg per passenger.

Travel Services at Air Arabia at the Terminal in BRU Airport

Air Arabia offers travel services at Terminal 1 in Brussels Airport that help passengers elevate their travel plans as well as book last-minute travel services. Once you arrive at Brussels Airport, simply ask the airline’s representative to manage your booking. These services include:

• Group booking – the airline offers last-minute group booking requests for 10 passengers or more.  Friends, families, and students can take advantage of these highly discounted fares with Air Arabia Group Travel.
• Change flight – The airline allows changes to the flight booking up to 3 hours before departure at Air Arabia Brussels Airport Terminal. The change fee and fare difference may be applicable. 
• Cancel flight – Passengers who wish to cancel the flight last minute can approach the Air Arabia representative at Brussels Airport. If eligible the unused portion of the fare will be converted into a future travel credit which remains valid for 1 year from the date of issue. 
• Add baggage – The airline allows passengers to add an extra baggage allowance of up to 40 kg to their reservation. Passengers can check extra bags up to 45 minutes before scheduled departure.
• Add seats – Whether you need a window or aisle, or want seating adjacent to your friends or family members, the Air Arabia executive will get you the preferred seat and guarantee that it is reserved for you.
• Add travel insurance – The airline offers a TUNE PROTECT travel insurance plan that offers coverage up to 50000 USD for accidental, sickness, and all other travel disruptions. 
• Airport check-in – Passengers can request the check-in at the Brussels Airport Terminal with the Air Arabia representative and obtain a boarding pass. The check-in at the airport must be completed up to 60 minutes before departure. 

Air Arabia Flight Delay and Cancellation at Brussels Airport

In the event of a flight delay, cancellation, and denied boarding at Air Arabia BRU Terminal provided you have a confirmed reservation and completed the check-in before the given deadline, you will be offered:

• Refund within 7 days of the unused portion of the fare.
• Change flight under the comparable class of service and seat preference on the same date, subject to availability.
• Change flight under the comparable class of service and seat preference at a later date.

Passengers are also enable to the Right To Care which includes:

• Meals and refreshments
• Two telephone calls
• Hotel accommodation in the event of where an alternate flight is scheduled for the next day or if it is an overnight delay
• Free airport transfer

If the flight is delayed for 3 hours or more or the airlines cancel the flight within 14 days of departure are eligible for the following compensation offered by Air Arabia – 

Flight Distance	Compensation Amount
1500 kilometers or less	EUR 250
Between 1500 and 3500 kilometers	EUR 400
Over 3500 kilometers	EUR 600

Shopping/Dining Options at Air Arabia BRU Terminal

Air Arabia BRU Terminal is a haven for shopping lovers one can find a range of retail outlets from bookstores, to fashion boutiques and other retail outlets.

Facilities/ Amenities at Air Arabia BRU Terminal

Air Arabia BRU Terminal offers facilities that enhance passengers’ travel experience at every step of the journey. From the time you step into the airport until you board the flight, the following facilities are available at Terminal 1 of Brussels Airport –

Map Air Arabia BRU Terminal

Air Arabia Brussels Airport Terminal map offers an interactive guide to its passengers helping them identify the boarding gate, baggage drop counters, and all other facilities and amenities. Refer to the Terminal map below –

Contact Air Arabia BRU Terminal

Reaching out to the Air Arabia flight representative is pretty easy. Whether you need to book a last-minute flight or want to inquire about the latest schedule of your upcoming flight you can reach them via phone. Besides, you can also interact with the airline through the following social media handles –

Twitter	https://x.com/airarabiagroup
Facebook	https://www.facebook.com/airarabiagroup
Instagram	https://www.instagram.com/airarabiagroup/
Phone Number	16278 / +20225876300
Whatsapp support number	+971 600 508001

Air Arabia BRU Terminal is beyond a layover for your upcoming flight as the terminal offers various facilities and amenities that bring comfort, convenience, and peace of mind. Whether you want to indulge in the luxury facility of the terminal or want to accomplish the last-minute changes to your plan, Brussels Airport’s Terminal 1 is a one-stop solution for your hassle-free travel.

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