Air Europa BRU Terminal – Brussels Airport

Air Europa BRU Terminal strives to offer excellent customer service to its customers while ensuring passengers access the world-class amenities at the airport for free. Also, the airline offers greater flexibility and comfort to the passengers by providing certain last-minute services at the airport.

Let’s understand what services and amenities are available at Brussels Airport Terminal 1 which is also the primary hub for Air Europa and the essential contacts you need for hassle-free boarding.

Air Europa Terminal Information BRU International Airport

Below is the overview of all the essential information you need to know about the Air Europa Terminal BRU Airport –

Airport Name	Brussels Airport
Airport Code	BRU
Airline Code	996
IATA Code	UX
Address	Leopoldlaan, 1930 Zaventem, Belgium
Contact Number	32 900 70 000
Air Europa Terminal BRU	Terminal 1
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Ticket Counter	Departure Hall, Terminal 1.
Official Website	www.aireuropa.com
Facebook Page	www.facebook.com/AirEuropa
Instagram Account	www.instagram.com/aireuropa
Twitter Account	twitter.com/AirEuropa
LinkedIn Account	www.linkedin.com/company/air-europa

What Terminal is Air Europa at BRU International Airport?

Air Europa flight departs from Terminal 4. This terminal boats a large shopping mall to ensure you pick up the daily essentials and last-minute souvenirs for your loved ones.

Air Europa BRU Terminal offers free WiF that helps you stay connected while you wait to board the flight.

Also, you can enjoy a blissful spa treatment and showers at plenty of lounges here.

Terminal 4 is well-connected to the subway and Air Tran BRU. There is a dedicated bus services by the name Airporter Express Bus. It originates from the city center directly to the airport.

Taxis are available at the Exit Hall which takes around 45 minutes to get to downtown New York.

It is encouraged to arrive 3-4 hours before departure to avoid last-minute hassles at the airport.

Air Europa BRU Terminal Departure

Air Europa operates from Terminal 1 at BRU International Airport which is known for its modern facilities and amenities to enhance the passenger experience.

Passengers who need to complete the check-in or have made a special request such as wheelchair service, pet travel, or unaccompanied minors must arrive 3 hours before the scheduled departure.

Passengers who already have obtained an e-boarding pass must head straight to the baggage counter. The airline’s representative will weigh bags and issue you baggage tags.

Collet your baggage tags and proceed to the security screening area. Terminal 4 is equipped with multiple security counter and trained staff that will streamline the process and reduce waiting time.

Terminal 4 also offers a range of fashion boutique stores and duty-free outlets, a rich shopping ecosystem that lets you browse while you wait for the flight. There’s free WiFi at Terminal 4 that lets you connect or browse through the internet.

Besides, there are multilingual staff at the airport that is available to assist passengers with any special needs.

Keep your boarding pass handy. Arrive at the boarding gate no later than 45 minutes before the scheduled departure.

Air Europa BRU Terminal Arrival

Air Europa flights arrive at Terminal 4 of the John F Kenedy International Airport. Terminal 4 is well-equipped to offer all kinds of assistance to the international traveler.

Upon arrival at Air Europa BRU Terminal, passengers need to go through immigration. Keep your passport and other travel documents handy to expedite your immigration process.

Eligible passengers can also use the automated passport control (APC) kiosk for a swift clearance.

After you clear the immigration, passengers will collect the luggage from the baggage carousel area. Terminal 4 is equipped with LED wall monitors that direct passengers to the appropriate carousel based on the flight arrival number.

Once the baggage is collected. You must go through customs. Fill out the customs declaration form and keep your other travel documents available.

After customs, head to the Arrival Hall where passengers can access services like currency exchange counters, ATMs, car rental options, taxis, rideshares, and a 24/7 customer support desk.

List of Air Europa Terminals.

Lost and Found Service at Air Europa BRU Terminal

Passengers who have left the baggage/item on board must contact the airline’s executive immediately upon arrival at the Arrival Hall of BRU Air Europa Terminal. The staff will notify you or take your contact number once the item has been found.

Add to that, passengers who have not received the bags upon arrival at Brussels Airport Terminal 1 must report at the Air Europa Lost and Found office. The airline will ask you to fill out the form and ask your furnish the following information –

• E-ticket number or booking PNR
• A copy of the boarding pass and baggage tag
• Passport number
• Description of baggage

Passengers who have left the airport can report the issue of delayed baggage online provided you must report within 21 days from the arrival date.

After you report and provide the necessary information, you will receive a confirmation email as well as a PIR (Property Irregularity Report).

In the event of damaged baggage, you must report the incident to Air Europa at the airport and complete the Property Irregularity Report (PIR) before leaving the airport.

If you already left the airport you must report the incident online no later than 7 days after your arrival.

Map Air Europa BRU Terminal

Refer to this map for Air Europa Brussels Airport Terminal that helps passengers locate all the amenities and facilities at the airport –

Travel Services Offered at Air Europa BRU Terminal

• The airline not only empowers passengers with accurate information but also helps manage the booking last-minute at Air Europa Terminal BRU airport. These services include –
• Add extras – Passengers have the option to enhance their travel experience by choosing extra legroom seats or requesting to upgrade a flight. A change fee may apply.
• Flight change – The airline offers flexibility by helping passengers reschedule their flight to a different time, date, or destination. The airline allows last-minute change for a fee provided that the flight change request must be submitted 2 hours before departure.
• Airport check-in – The airport check-in is free at Air Europa Brussels Airport Terminal. The airline will help passengers request seat assignments, and meals as well as print them the boarding pass. Passengers must ensure they arrive at least 3 hours before departure.
• Assistance for reduced mobility – The airline offers dedicated support and assistance for passengers by offering free wheelchair services, and escort services for seamless boarding and deplaning.
• Redeem voucher – Passengers can use vouchers at the Air Europa airport desk to book last-minute flights, add extra luggage, request flight change, upgrade class of service, or other additional service.

Flight delays at Air Europa BRU Terminal

Passengers having a delay of 2 hours or more are entitled to Right To Care which includes –

• Free accommodation in case of an overnight delay
• Airport transfer
• Access to internet, fax, email, and 2 international phone calls.
• Meals and refreshments

Passengers have the right to a refund if the flight delay is 5 hours or beyond, and passengers are also entitled to a compensation.

All concerns and queries related to delay will be addressed at Air Europa Brussels Airport Terminal 4.

In cases where passengers have been denied boarding due to the circumstances that are within the airline’s control, passengers are entitled to the compensation.

Services/Amenities at Air Europa BRU Terminal

Here is the overview of all the services and amenities at Brussels Airport Air Europa Terminal –

• ATM
• Bag storage by SmartCarte
• Charging Station
• ICE Currency Services
• Nursing Stations
• Restrooms
• Family Restrooms
• Service Animal/Pet Relief Area
• Welcome Center

Air Europa BRU Terminal offers comprehensive amenities and services that help passengers with a seamless travel experience as well as boarding. The airline also empowers passengers to make last-minute changes and cancellations for better flexibility. Besides, the 24/7 customer support offers passengers the correct information related to all travel matters making their journey hassle-free at every step.

FAQs