All Nippon Airways offers all the services and amenities at its Terminal in CUN Airport that passengers require to avoid last-minute hassles while traveling.
Besides, the All Nippon Airways also ensures full support to passengers stuck at the airport due to flight cancellations, delayed baggage, and other circumstances that hamper travel.
Let’s understand all the ANA Airlines CUN Terminal number and available services & amenities, all the essential contacts you need, and the facilities that help passengers enhance their travel experiences.
CUN All Nippon Airways Terminal
Below is the overview of all the basic information available for CUN All Nippon Airways Terminal
Airport Name | Cancun International Airport |
Airport Code | CUN |
Airline Code | 205 |
IATA Code | NH |
Address | Carr. a Aeropuerto Cancún, 77500 Cancún, Q.R., Mexico |
Contact Number | N/A |
ANA Terminal CUN | Terminal 1 |
Arrival Terminal | Terminal 1 |
Departure Terminal | Terminal 1 |
Ticket Counter | Departure Hall, Terminal 1 |
Official Website | www.ana.co.jp |
YouTube Page | www.youtube.com/user/ANAGlobalCH |
Facebook Page | www.facebook.com/allnipponairways |
Twitter Account | twitter.com/ANA_travel_info |
Instagram Account | www.instagram.com/allnipponairways |
What terminal is ANA at CUN International Airport?
The All Nippon Airways flight operates at Terminal 1 of CUN International Airport.
Passengers traveling to CUN ANA Terminal need to provide their passports and other travel documents in advance under the Secure Flight Program.
The check-in for ANA Airlines opens 3.5 hours before scheduled departure and closes 60 minutes before departure.
Terminal 1 is well-connected to public transportation and can be reached via bus, shuttle, and taxi. Passengers can also access Terminal 1 via AirTran CUN services available 24/7.
List of All Nippon Airways Terminals.
CUN ANA Arrival Terminal
All flights operated by All Nippon Airways arrive at Terminal 1 of CUN International Airport.
Upon arrival, passengers have to go through 3 contact points – passport control, baggage claim, and customs.
At passport control, you may be asked to present your passport. You would be asked questions potential questions about your purpose of visit and the length of stay.
After you clear the passport, proceed to the Baggage Claim Area. There is clear signage for the Baggage Carousel area that will help you identify and receive your baggage.
Proceed to the final checkpoint which is customs. Your carry-on baggage inspection will take about 15-20 minutes. If you have an article, please complete the Customs Declaration Form. After you clear the customs, head to the arrival halls where you will find the bus stop, taxi stand, or AirTrain station.
ANA CUN Departure Terminal
All flights operated by ANA will depart from Terminal 1 of CUN International Airport.
Passengers who wish to complete the check-in at the airport must arrive 60 minutes before scheduled departure. The check-in at CUN All Nippon Airways Terminal opens 3 hours before departure.
After you submit your bags, please ensure to arrive at the boarding gate 30 minutes before departure. The airline does not allow passengers to board after 10 minutes before departure.
Due to the airport operations, there are times when the baggage drop counter is not open. In that event, passengers need to submit their bags at the check-in counter. After you complete the check-in, proceed to the security lane or priority security lane.
Lost and Found Service at ANA CUN Terminal 1
Any items that are left behind by passengers on board will be sent to the CUN ANA Arrival Terminal. If you have left an item you need to contact the airline’s agent immediately upon arrival.
Has your baggage been delayed while arriving at CUN All Nippon Airways Terminal? Approach the ANA’s agent at Terminal 1 and they will be happy to assist you with a delayed baggage report. The Baggage Service counter is located in the Arrival Hall before customs clearance.
You will be provided a booking reference number that will help you track the status of your complaint.
In case of lost baggage where passengers have yet to receive their luggage 24 hours after the arrival, they are entitled to compensation for the daily expenses.
Any baggage not received 21 days after the arrival is considered as lost, and is entitled to lost baggage compensation.
Map for CUN All Nippon Airways Terminal
Below is the map listed for ANA CUN Terminal 1 which will help passengers identify key amenities and facilities –
Travel Services Offered at CUN All Nippon Airways Terminal
All Nippon Airways CUN Terminal offers a range of travel services that ease the hassles at the airport. The terminal offers streamlined check-in, baggage handling, and smooth execution of any special service request. Here is the overview of these services –
- Airport Check-in – The airline allows passengers to complete the check-in and obtain a boarding pass at the airport. The check-in desk opens 3 hours before scheduled departure.
- Self-service kiosks – There are plenty of self-service check-in kiosks to help you easily obtain the boarding pass. The kiosks are located at CUN Terminal 1 and can help you change or confirm your seat.
- Excess baggage – You can purchase an extra baggage allowance for an additional fee and avoid the last-minute hassles at CUN ANA Terminal.
- Flight change/cancelation – Passengers have the option to make changes or cancel the flight last minute. The airline’s representative at the Terminal 1 helps passengers manage their reservations and plan travel efficiently. ANA change fee may apply.
- Passengers with disabilities – Passengers are allowed to carry wheelchairs and other similar assistive devices as checked luggage free of charge. The airline’s executive helps passengers with boarding and baggage assistance at the airport.
- Senior travelers – ANA CUN Terminal offers special assistance to passengers above 65 years of age who are traveling alone. Elderly passengers get assistance from the check-in counter to the boarding gate. Wheelchair service is also available.
- Traveling with pets – Small animals that are domesticated and in good health ar eligible for travel. Passengers traveling with pets must carry a Letter of Consent, Health Certificate, Pet Passport, and other related travel documents.
Flight Delays and cancellations at CUN All Nippon Airways Terminal
There may be instances where flights would be delayed, canceled or rescheduled at CUN All Nippon Airways Terminal due to plenty of reasons. In those instances, the airline –
- Will offer accurate information on the situation
- If unable to reach the final destination on your scheduled date, ANA will reschedule the flight to a later date.
Services/Amenities at CUN All Nippon Airways Terminal
The ANA Airlines CUN Terminal offers amenities and services that enhance the overall travel experience. Passengers have access to free WiFi and other specialized services that offer assistance for passengers with disabilities and any other special requests.
- Elevator
- Information
- Currency exchange
- ATM
- Smoking Room
- Railway
- Monorail
- Toilet
- Lactation room
- Telephone
- Coin Lockers
- Bus
- Taxi
- Boat
In the end, CUN All Nippon Airways Terminal offers its passengers a comfortable and convenient travel experience. Thanks to the modern amenities and state-of-the-art infrastructure which offers a hassle-free clearance at every contact point. Besides, there are plenty of shopping, and dining options alongside relaxing chairs and free WiFi which keeps passengers busy while they wait for the flight.
FAQs
Passengers must use ANA CUN Terminal 1 for flights operated by All Nippon Airways at CUN International Airport.
Head to Terminal 1 and look for the signage “All Nippon Airways” for check-in and baggage handling.
Passengers have access to a variety of facilities at CUN ANA Terminal which include lounges, dining options, retail stores, free WiFi access, customer service desks, restrooms, family restrooms, and charging stations.
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