Avianca Airlines PRG Terminal – Václav Havel Airport Prague

Avianca Airlines Terminal PRG offers many amenities and services that bring comfort and empower passengers at every step of the travel. The airline also offers various last-minute services that not only bring flexibility but also avoid hassles at every step of the travel.

Here’s a comprehensive guide of all services, and amenities available at Terminal Avianca Airlines Václav Havel Airport Prague, and all important contact information you need for uninterrupted customer support.

Avianca Airlines Terminal Information PRG International Airport 

Follow the table below to know basic information about Avianca Airlines Terminal Václav Havel Airport Prague –

Airport Name	Václav Havel Airport Prague
Airport Code	PRG
Airline Code	134
IATA Code	AV
ICAO Code	AVA
Address	Aviatická, 161 00 Praha 6, Czechia
Contact Number	420 220 111 888
Avianca Airlines Terminal PRG	Terminal 1
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Ticket Counter	Departure Hall, Terminal 1.
Official Website	www.avianca.com
Twitter	twitter.com/AviancaNAM
Facebook	www.facebook.com/AviancaGlobal
Youtube	www.youtube.com/user/aviancachannel

What Terminal Is Avianca Airlines At PRG?

The airline moves its boarding facilities at Terminal 1 of Václav Havel Airport Prague. Terminal 1 hosts the international passengers as it is dedicated to the overseas carriers. The terminal is best known for its world-class amenities and huge number of shopping and dining options.

The airline allows passengers to complete the check-in and other boarding formalities at Terminal 1. While checking at the airport, arrive at least 3 hours early so you have enough time to board for international flights.

Besides, Avianca Airlines Terminal PRG is equipped with numerous amenities that help passengers spend quality time at the airport. These include lounges, duty-free stores, gaming arcades, dining outlets, and cafes. Multiple lounges offer VIP access where you may indulge in a spa, complimentary buffet, showers, and all other amenities to rewind and relax before you move the flight.

Besides, there is free WiFi at the Departure Gate alongside relaxing waiting chairs where you can connect with your loved ones while you ready to board the flight.

The state-of-the-art Avianca Airlines Václav Havel Airport Prague Terminal is strategically located and connects to all the terminals through a free shuttle service. The airline also offers several transportation options such as car rentals, buses, taxis, and ride-sharing services.

Avianca Airlines Departure Terminal PRG

Avianca Airlines flight departs from Terminal 1 at PRG International Airport. Terminal 1 is known for its international departure and is famous for its hospitality and extensive services.

Passengers can expect a smooth boarding, as there are multiple Avianca Airlines check-in counters at the Departure Hall. Passengers can save time by making an online check-in request and therefore obtain a boarding pass. This way you can avoid long queues at Avianca Airlines Terminal Václav Havel Airport Prague.

Passengers who wish to complete the check-in at the airport or need to make a special request must arrive 3 hours before departure.

After you complete the check-in and obtain a boarding pass, head to the baggage drop counter to submit your luggage. The airline will issue you a baggage tag and send your checked luggage to the aircraft.

After you submit your bags, head to the security screening area. Keep your passport, boarding pass, and baggage tag handy to expedite the security check.

Post security and multiple shopping and dining options will help passengers beat the monotony while they wait for the flight. Several lounges help you relax before you’re ready for the next departure.

Avianca Airlines PRG Arrivals Terminal 1

Avianca Airlines arrives at Terminal 1 of the PRG International Airport as the airline’s staff is well-trained and equipped to expedite the clearance for international travelers.

Upon arrival, you would greet the Customs Border Protection (CBP) officers. Keep your passport and boarding pass ready that will help expedite the process. Multiple screening counters will expedite the immigration process, minimizing the wait times and ensuring a swift clearance.

Collect your baggage by heading to the Baggage Claim Area at the Arrival Hall. There are multiple LEDs available that will guide passengers to the dedicated carousel and help them recover their checked luggage quickly.

After you collect the baggage, head to the Exit Hall which is equipped with several amenities to facilitate your onward travel. These include currency exchange counters, ATMs, car rental services, and information desks.

For ground transportation, you can avail of the services of AirTran PRG which will connect to the other terminals as well as to the city center. You can also use a free shuttle service to transfer within the terminals.

There are plenty of car rental kiosks outside Avianca Airlines Václav Havel Airport Prague Terminal that enhance the passengers’ arrival experience.

List of Avianca Airlines Terminals.

Lost and Found Service at Avianca Airlines Terminal PRG

Passenger who experience a delay, or damage to their checked luggage, need to visit the Lost and Found counter at PRG Avianca Airlines Terminal 1 to report the issue.

You need to submit the following alongside the form. You also need to mention the description of the checked luggage as well as verify your contact information.

• Booking confirmation or e-ticket number
• Original label
• A copy of passport and other travel documents

Passengers have a maximum of 21 days from the date of arrival to file a report for delayed baggage.

In case of damaged baggage, report the damage immediately at the airport at the Lost and Found counter. The airline will respond about the nature of the fault and the reason for the damage within 5 days from the date of arrival.

The airline will not accept damaged baggage reports no later than 7 days from the arrival date.

Please note that Avianca Airlines is not responsible for minor dents, scratches, and other wear and tear issues.

Map Avianca Airlines PRG Terminal

Refer to this map for Avianca Airlines Václav Havel Airport Prague Terminal that helps passengers locate all the amenities and facilities at the airport –

Travel services offered at Avianca Airlines Terminal PRG

Passengers have the option to request several last-minute services at PRG Avianca Airlines Terminal 1. These services include –

• Passengers with special needs – Passengers who didn’t have the opportunity to request special services like a wheelchair, transporting portable respiratory devices, traveling with infants, or any other similar request, can ask the airline to add these services at the time of check-in. For this, you must arrive 3 hours before scheduled departure.
• Traveling with pets – Passengers traveling with trained service animals must arrive at Avianca Airlines Terminal Václav Havel Airport Prague 3 hours before departure. At the check-in counter, you need to fill out the form and submit a pet health certificate and other related documents. Pet travel is subject to a fee.
• Women in pregnancy – Special services like wheelchair access and escort service would be provided by the Avianca Airlines representative at Terminal 1. Pregnant women must present a medical certificate (must be issued within 10 days of departure)
• Traveling with infants – Passengers can add the infant travel on their ticket provided the request must be completed 2 hours before departure. You may be asked to pay 10% of the adult base fare to book infant travel on lap.
• Unaccompanied minor – Passengers who travel unaccompanied must report with their parents/guardian at Avianca Airlines Václav Havel Airport Prague Terminal 3 hours before departure. You need to submit a parent consent form, a copy of your passport, and an unaccompanied minor fee at the time of check-in.
• Airport check-in – Passengers have the option to complete the check-in at the airport provided you must obtain the boarding pass 90 minutes before departure. You may asked to present a copy of your passport, visa, and other immigration documents.

Flight delays at Avianca Airlines Terminal PRG

Passengers whose flight is delayed for 3 hours or more at Avianca Airlines Terminal PRG are entitled to a refund on the unused portion of the fare. Plus, passengers can also claim flight delay compensation.

Also, if the flight is canceled by the airline within 4 hours of scheduled departure, you can switch to an alternate flight, subject to availability. In this case, passengers are also eligible for a refund as well as flight cancelation compensation.

Amenities/Services Available at Avianca Airlines Terminal PRG

Below is the list of services and amenities available at Terminal Avianca Airlines Václav Havel Airport Prague-

• Bag storage by SmartCarte
• Baggage Storage
• Charging Station
• Currency Exchange
• Family Restroom
• Information Counter
• Interfaith Chapel
• Hotel Reservations
• Baggage Storage
• Lost & Found
• Men Restroom
• Nursing Stations
• Restrooms
• Service Animal/Pet Relief Area
• Travelers Aid
• Travelex US Dollar ATM

Avianca Airlines Terminal PRG offers extensive services and amenities that ensure quality travel. The airline offers 24/7 customer support at the airport ensuring passengers have much-needed flexibility when it comes to last-minute changes. Your journey to comfort and hassle-free travel begins at Avianca Airlines’s Terminal 1 at PRG International Airport.

FAQs