Boutique Air MSL Terminal – Northwest Alabama Regional Airport

Boutique Air MSL Terminal is designed to offer a seamless travel experience, thanks to the world-class amenities and state-of-the-art infrastructure. Besides, the Terminal also boasts streamlined check-in, a comfortable waiting lobby, and 24/7 customer support for hassle-free travel.

Here’s a comprehensive guide to the services and amenities available at Boutique Air Northwest Alabama Regional Airport Terminal, and all the important information you need to know to navigate smoothly at the terminal.

Boutique Air MSL Terminal Information

Here’s all the information passengers need to know about Boutique Air Northwest Alabama Regional Airport Terminal –

Airport Name	Northwest Alabama Regional Airport
Airport Code	MSL
IATA Code	4B
ICAO Code	BTQ
Address	1729 T Ed Campbell Dr, Muscle Shoals, Alabama, 35661, USA
Contact Number	1 256-383-6451
Boutique Air MSL Terminal	Terminal 1
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Ticket Counter	Departure Hall, Terminal 1.
Official Website	www.boutiqueair.com
Facebook Page	www.facebook.com/boutiqueair
Instagram Account	www.instagram.com/boutiqueair
Twitter Account	twitter.com/boutiqueair

What Terminal is Boutique Air at Northwest Alabama Regional Airport?

Boutique Air operates at Terminal 1 of Northwest Alabama Regional Airport. The airline offers its passengers a unique experience at Boutique Air MSL Terminal offering comfort, flexibility, and a personalized experience.

Terminal 1 also offers a range of services that enhance the travel experience such as multiple check-in counters, nursing suits, children’s play areas, charging ports, and comfortable chairs all around the terminal.

Besides, the terminal also has various shopping and dining options allowing passengers to relish global cuisines, shop for last-minute essentials, or simply relax in the reclining chairs installed at the Boarding Hall.

The terminal also offers easy access to the city offering convenient transport options such as shuttles, car rentals, and taxis.

Boutique Air MSL Departure Terminal

Passengers flying with Boutique Air take a departure from Terminal 1 at Northwest Alabama Regional Airport. Terminal 1 is dedicated to domestic flight departures and offers an array of amenities and services.

Upon arrival head to the Boutique Air check-in terminal to complete the boarding process. Passengers must complete the check-in online to avoid last-minute hassles at the airport.

To check-in at Boutique Air Northwest Alabama Regional Airport Terminal, you must arrive at least 90 minutes before departure.

After you obtain your boarding pass, head to the baggage drop counter and submit your checked luggage. Collect your baggage tag and head to the security screening area.

To ease the security clearance, keep your passport, booking confirmation, and other travel documents handy.

Post security head to your designated departure gate mentioned in your boarding pass. At the Boarding hall, there are a variety of shopping and dining options. You can purchase all the last-minute travel essentials, duty-free items, or indulge in luxury shopping here before you board the flight.

There are relaxing chairs and multiple charging ports in the Departure Hall that help you rejuvenate while you wait for the flight.

Boutique Air MSL Arrival Terminal

Boutique Air arrives at Terminal 1 of Northwest Alabama Regional Airport. Terminal 1 is specifically dedicated to the Boutique Air passengers to help them with swift transition and clearance.

Upon disembarkation, head to the Custom clearance counter. The Customs Border Protection officers at Boutique Air MSL Terminal help you ease the process while maintaining strict security standards.

It is advised to keep your passport, visa and other travel documents handy for a smooth and quick clearance.

After you clear the customs, head to the Baggage Carousel area. The Arrival Hall is equipped with multiple LEDs that will display your designated carousel area in tandem with your arrival flight number. This will ensure you will retrieve your baggage swiftly.

At the Exit Hall, there are car rentals and taxi kiosks available. Besides, Northwest Alabama Regional Airport Terminal 1 is well connected to public transport options such as shuttles, buses, and MBTA Subway.

List of All Boutique Air Terminals.

Lost and Found Service at Boutique Air MSL Terminal

Passengers who leave an item on board must contact the Lost and Found office at Boutique Air Northwest Alabama Regional Airport Terminal. The airline’s representative presented at the counter will help passengers unite with their lost belongings.

Passengers who experience a delay in their baggage or have found damage to their suitcase must report immediately upon arrival at the Lost and Counter at Terminal 1.

In case of delayed baggage, you may be asked to fill out the delayed baggage form. The airline will issue a reference number against the delayed baggage complaint.

In a situation where your bag is missing 5 days after you arrive, you are entitled to reimbursement for your daily expenses like essential toiletries, undergarments, and 2 pairs of clothes. These documents include –

• Booking reference number or e-ticket number.
• Receipts of essentials purchased last-minute.
• Description of the baggage includes size, color, and brand.
• Name and the delivery address of the passenger.

The baggage would be declared lost if Boutique Air was unable to locate it. In that case, passengers are eligible to a refund on the baggage fee as well as lost baggage compensation.

Travel Services Offered at Boutique Air MSL Terminal

Below is the list of all the travel services offered by the Boutique Air Northwest Alabama Regional Airport Terminal 1  –

• Book a car – Passengers can book a car rental service called Boutique Car where they can choose from car types like sedan, SUV, crossover, economy, and even luxury. You need to head to the Boutique Air car rental counter at the Arrival Halls of Terminal 1.
• Check-in flight – Passengers have the option to complete the check-in process at the airport provided they need to arrive by 2 hours before departure for a hassle-free check-in. The airline will help passengers print a boarding pass as well as help them assign a seat.
• Redeem miles – United MileagePlus members can redeem their points and book a flight with Boutique Air last minute. To book a flight, complete the redemption process 120 minutes before departure at the Boutique Air Northwest Alabama Regional Airport Terminal. You may be asked to present your MileagePlus credentials.
• Change/cancel flight – The airline allows flight changes/cancellations anytime before scheduled departure. For any changes, the airline does not charge any service. However, fare differences may apply. For flights that are requested for cancelation at the airport, passengers will receive the refund in 7-10 business days.
• TSA Pre-Check – The airline offers TSA pre-check for an expedited screening at the Northwest Alabama Regional Airport. This helps smooth the transition when you arrive at the airport.
• Facilitate unaccompanied minor travel – passengers between 7 and 15 years of age can fly unaccompanied with the Boutique Air. On the day of departure, they need to report at the check-in counter. The airline does not charge a fee for this service.

Services/ Amenities at Boutique Air MSL Terminal

Below is the overview of the passenger services available at Boutique Air Northwest Alabama Regional Airport Terminal –

• Free WiFi
• Restrooms equipped with folding tables
• Family Restrooms
• Nursery Rooms
• Kidport
• Dedicated lounge for active members of the military and their families 
• Military Meet and Greet Program 
• Accessible Transportation
• Sensory/Calming Room
• Audiovisual Assistance
• Bank of America ATM
• Chase ATM
• Pet Relief Area

Map for MSL Airport Boutique Air Terminal

Refer to this map to navigate the Boutique Air MSL Terminal –

Whether you’re flying for the first time or a seasoned traveler, Boutique Air offers plenty of services at the MSL Terminal, emphasizing convenience at every step of your journey. The airline also offers non-conventional services like car rental and unaccompanied minor travel that help passengers plan their travel effectively. The airline also boasts major amenities that ease navigation as well as offer hassle-free travel.

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