Brussels Airlines LGW Terminal strives to offer 24/7 customer support and avant-garde infrastructure that enhances passengers’ travel experience. The airline’s trained staff also offer assistance when it comes to making changes to their plan and all boarding-related assistance at the airport.
Let’s understand what services you can expect at London Gatwick Airport Brussels Airlines Terminal and the essential contacts you need to navigate the airport.
Brussels Airlines Terminal Information LGW International Airport
Refer to the table below to learn the important information about Brussels Airlines LGW Terminal 1 –
Airport Name | London Gatwick Airport |
Airport Code | LGW |
Airline Code | 082 |
IATA Code | SN |
Address | Horley, Gatwick RH6 0NP, United Kingdom |
Contact Number | 44 344 892 0322 |
Brussels Airlines Terminal LGW | Terminal 1 |
Arrival Terminal | Terminal 1 |
Departure Terminal | Terminal 1 |
Ticket Counter | Departure Hall, Terminal 1. |
Official Website | www.brusselsairlines.com |
YouTube Page | www.youtube.com/@brusselsairlines |
Facebook Page | www.facebook.com/brusselsairlines |
Twitter Account | twitter.com/flyingbrussels |
Instagram Account | www.instagram.com/flyingbrussels |
What terminal is Brussels Airlines at LGW International Airport?
Passengers flying with Brussels Airlines at London Gatwick Airport need to go to Terminal 1 which is also the primary hub for Brussels Airlines.
The airline offers various travel services at SN Brussels Airlines LGW Terminal such as check-in, baggage handling, special assistance, unaccompanied minor travel, pet travel, and more.
Terminal 1 also has various world-class amenities for a comfortable travel experience.
Terminal 1 has undergone a significant transformation with expansion in the area to improve passenger experience by adding more departure gates, beefing up security, and opening of variety of high-end shopping outlets and eateries.
Beyond facilitating departure and arrival, Brussels Airlines passengers can access the Lufthansa Senator Lounge at Terminal 1 for complimentary access.
At Terminal 1 there are several flower shops, newsstands, and duty-free outlets for pleasant gifting options.
At Terminal 1, Brussels Airlines offers a flight and a comfortable experience. Their presence at LGW is marked by high-quality customer support, offering essential travel services like check-in, extra baggage allowance, and last-minute cancelation, adding flexibility to your reservation.
Brussels Airlines LGW Terminal Departure
Brussels airline flight departs from Terminal 1 at LGW International Airport. The departure terminal specifically caters to international travelers. It features world-class amenities like a self-service check-in kiosk, a baggage drop counter, a dedicated security screening lane, and plenty of shopping and dining options.
Before reaching London Gatwick Airport Brussels Airlines terminal, complete the online check-in and print the boarding pass to avoid long queues.
Passengers who need to request check-in at the airport or need to make a special request that requires a presence at the check-in counter must arrive 3 hours before scheduled departure.
Obtain your boarding pass, and head to the baggage drop counter. Here, you can also add an extra baggage allowance for an additional fee. Please note that the baggage must be submitted at least 60 minutes before international travel.
Collect your baggage tags and move to the security screening area. Terminal 1 is equipped with trained security staff that help reduce the waiting time while maintaining security protocols.
After security, proceed to the departure hall. The number for the boarding gate will be mentioned on your boarding pass. Please note that the boarding gate closes 30 minutes before scheduled departure.
Brussels Airlines LGW Terminal Arrivals
Brussels Airlines handles the arrival and all the associated operations at Terminal 1. The Brussels Airlines LGW Terminal boats state-of-the-art infrastructure that can smoothly handle huge volumes of international travelers.
Upon landing, you would be greeted by the Customs Border Protection officers. The trained staff will streamline your verification process thanks to the multiple checking counters that can clear 50-100 passengers at one go.
Then proceed to the Baggage Carousel Area. Look for the LED monitors that will display the designated carousel as per your arrival flight. This will help you retrieve your bags quickly.
Passengers who need to declare special or prohibited items must head to the Customs section. You will be asked to fill out the form and declare the items. The customs clearance may take 30 minutes to 1 hour depending on the travel season and the crowd at the airport.
The Arrival Hall is equipped with Free WiFi that will help travelers make arrangements for onward travel. Head to the Exit Hall and you will find plenty of car rental options. Besides, you can also find booths for taxis and ride-sharing services.
Passengers can also access AirTran LGW which offers connectivity within Terminals. Terminal 1 hosts the dedicated station for AirTran and is well connected to the downtown and other areas of the city.
List of Brussels Airlines Terminals.
Lost and Found Service at Brussels Airlines LGW Terminal
Before leaving the airport passengers are required to report the delayed or damaged baggage report. Upon arrival, head to the Arrival Hall where Brussels Airlines has a dedicated Lost and Found section.
The airline offers you the Lost and Found form where you need to provide information about your baggage – color, model, brand, unique features, etc.
After you report, the airline will issue a unique reference number that will help passengers track the progress of your report.
Passengers who have the airport need to report within 24 hours of arrival
Once the bag is located the airline will arrange the delivery of your checked luggage.
If the baggage is still missing after 21 days from the receipt of the unique reference number, your baggage is considered lost and entitled to lost baggage compensation.
Travel Services Offered at Brussels Airlines LGW Terminal
- Passengers can avail of the following services at LGW Terminal Brussels Airlines –
- Group travel – 10 or more passengers who are traveling on the same itinerary would be offered priority check-in and boarding at Brussels Airlines LGW Terminal.
- Rebooking options – Passengers whose flight has been canceled or delayed at SN Brussels Airlines LGW Terminal have the option to reschedule their flight or claim a refund.
- Pet Travel – The airline allows small cats and dogs to travel on board provided they must be confined inside a kennel throughout the flight. Passengers must arrive at the LGW Terminal 1 check-in counter 3 hours before departure.
- Special assistance – Brussels Airlines representative strives to make passengers’ journeys as smooth and comfortable as possible by offering mobility aids, company travel assistance, offering medical devices on board, and more.
- Children traveling alone – The airline offers escort assistance to children aged between 5 and 12 years old traveling alone. Unaccompanied minors along with their parents/guardians must report at Brussels Airlines London Gatwick Airport Terminal 3 hours before departure.
Flights Delays at Brussels Airlines LGW Terminal
Passengers whose flights have been delayed or canceled will receive all the latest updates on their flight from London Gatwick Airport Brussels Airlines Terminal.
In addition, the affected passengers are entitled to certain rights under the EU Regulation 261/2004.
This regulation applies to the passengers departing from Brussels Airlines LGW Terminal 1 and flying into EU. They must have a confirmed reservation.
Passengers are entitled to the compensation and the right to care if the delay occurs –
- By 4 hours for a flight distance above 3500 km
- By 3 hours if the flight distance is between 1500 and 3500 km
- By 2 hours if the flight distance is up to 1500 km
Under the right to care the airline offers –
- Free meals and refreshments during the waiting time at the LGW Terminal 1.
- two brief telephone calls or sending two emails
- Hotel accommodation if required.
Amenities/Facilities at Brussels Airlines LGW Terminal
Checkout the list of facilities and amenities available at SN Brussels LGW Terminal 1 –
- Bag storage by SmartCarte
- Baggage Storage
- Charging Station
- Currency Exchange
- Family Restroom
- Information Counter
- Interfaith Chapel
- Hotel Reservations
- Baggage Storage
- Lost & Found
- Men Restroom
- Nursing Stations
- Restrooms
- Service Animal/Pet Relief Area
- Travelers Aid
- Travelex US Dollar ATM
Map for Brussels Airlines LGW Terminal
To smoothly navigate London Gatwick Airport Brussels Airlines terminal, you can refer to the interactive map displayed below –
Brussels Airlines LGW Terminal offers its passengers a range of travel services and amenities for a comfortable and hassle-free transition. The airline’s representative at the airport also helps passengers manage their booking without making it a too costly affair. This way passengers not only have the flexibility but are also empowered with the correct information they require for a smooth journey.
FAQs
The airline operates from Terminal 1 at LGW international airport which is specifically catered for the international travelers.
The check-in counter for Brussels Airlines is located at Terminal 1 of London Gatwick Airport. To complete the check-in at the airport, arrive 3 hours early before flight.
Passengers can contact Brussels Airlines LGW Terminal at +1-866-308-2230 for all travel related assistance and is available 24/7 a week.
There are no dedicated lounge for Brussels Airlines. Eligible passengers and frequent flyer members can access Lufthansa Senator Lounge at the Departure Hall of Terminal 1.
Yes, the airline offers special assistance to the passengers with reduced mobility, elderly passengers, unaccompanied minors, pregnant women and passengers traveling with infants. To request special assistance, passengers must arrive 3 hours before departure at Terminal 1.
Related Pages
- Brussels Airlines GVA Terminal – Geneva Airport
- Brussels Airlines LYS Terminal – Lyon-Saint Exupéry Airport
- Brussels Airlines DEL Terminal – Indira Gandhi Intl. Airport
- Brussels Airlines SID Terminal – Amílcar Cabral International Airport
- Brussels Airlines LIS Terminal – Lisbon Portela Airport
Brussels Airlines BCN Terminal – Barcelona El Prat Airport
- Brussels Airlines DSS Terminal – Blaise Diagne Intl. Airport
Brussels Airlines BUD Terminal – Budapest Intl. Airport
- Brussels Airlines MPM Terminal – Maputo Intl. Airport
- Brussels Airlines CNF Terminal – Belo Horizonte Tancredo Neves Airport
- Brussels Airlines TLS Terminal – Toulouse-Blagnac Airport
- Brussels Airlines CPH Terminal – Copenhagen Airport