Bulgaria Air AMS Terminal – Amsterdam Airport

Bulgaria Air operates at Terminal 1 of Amsterdam Airport (AMS). Bulgaria Air AMS Terminal is known for its quality services, offering a hassle-free kickstart to your journey. The airline also provides a last-minute travel service that offers flexibility and helps you plan your travel effectively. In this article, we’ll guide you through everything you need about Terminal 1 of AMS Airport, from baggage claim to check-in and other travel amenities for a comfortable experience.

Bulgaria Air AMS Terminal – Amsterdam Airport

Refer to the table to access all the important information about Bulgaria Air AMS Terminal:

Airline Name	Bulgaria Air
Bulgaria Air IATA Code	FB
Bulgaria Air ICAO Code	LZB
Airport Name	Amsterdam Airport
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Ticket Counter	Departure Hall, Terminal 1
Address	Aankomstpassage 1, 1118 AX Schiphol, Netherlands
Official Website	https://www.air.bg/

What Terminal is Bulgaria Air at AMS Terminal?

Bulgaria Air uses Terminal 1 at Amsterdam Airport (AMS). Being the primary hub for Bulgaria Air, the terminal offers extensive amenities including a self-service check-in kiosk, ATMs, pet relief care, streamlined security, and more.

Bulgaria Air AMS Departures Terminal

Bulgaria Air flight departs from Terminal 1 at AMS International Airport. Bulgaria Air AMS Terminal offers streamlined check-in, thanks to the self-service check-in kiosk that saves time and helps obtain automated boarding passes. After passengers complete check-in and obtain boarding, they need to head to the security screening. The waiting time at the security screening area is 20-25 minutes during peak rush and weekends.

Bulgaria Air AMS Arrivals Terminal

Bulgaria Air flight arrive at Terminal 1 at AMS International Airport. At immigration, you must present your passport and other travel documents to expedite the clearance process. Go to the arrival halls where passengers will encounter facilities for onward travel. These include currency exchange counters, ATMs, free WiFi, car rental zones, taxi service, and other public transportation options.

Lost and Found Service at Bulgaria Air AMS Terminal

In case of damaged baggage, passengers must report to the Baggage Claim office immediately upon arrival at the Bulgaria Air AMS Terminal. In the event of damage, you need to skip the Customs Control and approach the Lost and Found counter at Terminal 1. Passengers must submit a scanned report to Bulgaria Air within 7 days from the date of departure. The airline will issue a File Reference number and may seek the following documents –

• • Boarding pass

• • Baggage tags

• • Bank account number

• • Damage report form

Delayed baggage – In case of delayed baggage you must report to the Baggage Claim office at Terminal 1. Passengers must file a report within 4 hours of arrival. You must fill out the delay baggage claim form and submit the documents mentioned above.

Travel Services Offered at Bulgaria Air AMS Terminal

Bulgaria Air strives to offer its passengers flexibility in their travel itinerary by providing last-minute services from AMS Terminal 1. These services include –

• • Upgrade to Business Class with points – FLY MORE member scan upgrade their reservation from Economy Class to Business Class last minute. For flights originating from Bulgaria Air AMS Terminal, a one-way trip requires 5000 points each way.

• • Seat selection – Members of FLY MORE can accumulate points to select a seat last minute with the airline’s executive. Bulgaria Air will charge 2000 points for extra legroom/Upfront seats each way.

• • Airport check-in – Passengers traveling with children, arms/ammunition, pets, or in groups of 9 passengers or more can request check-in up to 3 hours before departure at Bulgaria Air AMS Terminal.

• • Excess baggage – Passengers can add excess baggage at the Terminal 1. The airline accepts the request up to 2 hours before departure. For an additional weight or size, the airline charges between 50 – 100 USD each way, depending on the travel route and the class of service.

• • Passengers with special needs – Passengers whose physical or medical status requires special attention would be offered boarding assistance alongside wheelchair access at the airport and on board.

• • Unaccompanied minors service – Special care and attention would be provided to passengers between 5 and 12 years of age who are traveling alone. The staff at Terminal 1 will take care of check-in and other boarding formalities, thus accompanying the child throughout the airport.

• • Upgrade to Business Class with cash – By paying an extra fee, you can upgrade to Business Class and experience added benefits like priority boarding, extra baggage allowance, access to the business lounge, and a 4-course menu on board. The last-minute upgrade at the airport is available 3 hours before scheduled departure.

• • Pet travel – Bulgaria Air allows pet travel on direct flights originating from Bulgaria Air AMS Terminal. The pets must be at least 3 months old, and have a vaccine against rabies.

Flight Delays and Cancellations at Bulgaria Air AMS Terminal

Passengers whose flight has been canceled, has a significant delay or has been denied boarding at Bulgaria Air AMS Terminal are entitled to certain rights. Cancellation: If the flight is canceled at least 14 days before the scheduled departure, passengers are entitled to the following compensation –

Flight Distance	Compensation
Flights up to 1,500 km	EUR 250
Flights between 1,500 km and 3,500 km	EUR 400
Flights of more than 3,500 km	EUR 600

Flight delay: Passengers whose flight has been delayed for 2 hours or more are offered the following assistance about their waiting time at AMS Terminal 1

• • Hotel accommodation

• • Meals and refreshments

• • Transport between the airport and the place of accommodation

• • In case of a flight delay of 5 hours or more, a full refund for the unused portion of the fare within 7 days

Below is an overview of the Bulgaria Air flight delay compensation:

Flight Distance	Flight Delay	Compensation
Flights up to 1,500 km	2 hours or more	EUR 250
Flights between 1,500 km and 3,500 km	3 hours or more	EUR 400
Flights of more than 3,500 km	4 hours or more	EUR 600

Shopping/Dining Options at Bulgaria Air AMS Terminal

At Bulgaria Air AMS Terminal, a range of shopping and dining options keep passengers busy while waiting for their flight and enhancing their travel experience. Terminal 1 features a variety of food outlets ranging from cafes and quick service joints to fine dining and steakhouses.

Restaurants	Shops
Bento Sushi	Swarowski
Camden Foods Co.	DFS Duty-Free
Buffalo Wild Wings	Pandora
Urban Crave	5th & Sunset
McDonald’s	Cell Phone Purchase (AT&T)
Dunkin Donuts	Michael Kors
Jamba Juice	Victoria’s Secret
Peets Coffee & Tea	Coach
Camden Foods Zippin	Hugo Boss
Vino Kitchen & Bar	Brooks Brothers

Facilities/Amenities at Bulgaria Air AMS Terminal

Bulgaria Air AMS Terminal is well equipped with facilities near the departure and arrival areas providing free WiFi, a baby care facility, a currency exchange counter, a baggage storage facility, a 24/7 customer support center for passengers convenience. These facilities include –

Map for Bulgaria Air AMS Terminal – Amsterdam Airport

Navigating Bulgaria Air AMS Terminal is easy, the map listed below offers a detailed layout of all facilities and amenities available for passengers –

Contact Bulgarian Air AMS Terminal

Refer to this contact below to approach the Bulgaria Air executive at AMS’s Terminal 1 for all booking-related queries and concerns –

Twitter	https://twitter.com/#!/bulgariaair
Instagram	https://www.instagram.com/bulgariaairairlines/?hl=bg
Facebook	https://www.facebook.com/bgair
Phone Number	31 20 794 0800

To end with, the aforementioned comprehensive guide on Bulgaria Air AMS Terminal highlights all the information you need to navigate through the airport. From the moment you step into the terminal to board the flight or while transitioning through immigration upon arrival, every step has been laced with world-class amenities for seamless travel.

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