Contour Airlines PMI Terminal – Palma de Mallorca Airport

Contour Airlines PMI Terminal offers a range of amenities and services to ensure hassle-free travel. The airline is committed to providing a quality customer service experience while empowering the passengers with all the travel information and services they are looking for. At the PMI Terminal, there are multiple Customer Support desk that offers prompt resolution for the passengers.

Below mentioned are services that are offered to the passengers at Contour Airlines Palma de Mallorca Airport Terminal and the essential contact information they need for uninterrupted travel.

Contour Airlines PMI Terminal Information 

Below is the overview of the Contour Airlines PMI Terminal –

Airport Name	Palma de Mallorca Airport
Airport Code	PMI
IATA Code	LF
ICAO Code	VTE
Address	07611 Palma, Balearic Islands, Spain
Contact Number	34 913 21 10 00
Contour Airlines PMI Terminal	Terminal 1
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Ticket Counter	Departure Hall, Terminal 1.
Official Website	www.contourairlines.com
YouTube Page	www.youtube.com
Facebook Page	www.facebook.com/contourairlines
Twitter Account	twitter.com/ContourAirlines
Instagram Account	www.instagram.com/iflycontour

What Terminal is Contour Airlines at Palma de Mallorca Airport?

Contour Airlines serves as a primary hub at Palma de Mallorca Airport (PMI). The airline handles the departure as well as arrival from Terminal 1.

Terminal 1 is adequately designed to handle all domestic and international flights. Once passengers pass through the security at Terminal 1, they can enjoy the terminal’s dining options, duty-free shopping, and various lounges that provide an abode for rejuvenation.

Contour Airlines PMI Departure Terminal

Contour Airlines uses Terminal 1 for departure which is designed in a way to enhance the passenger’s travel experience.

Passengers departing from Contour Airlines need to report at the check-in counter. The check-in counter opens 2 hours before departure. To complete the check-in at the airport and for hassle-free travel arrive at least 60 minutes before departure.

After you complete the check-in and obtain the boarding pass, visit the baggage counter to submit the luggage as the airline will issue the boarding pass.

For flight departures within the US, the airline does not accept the baggage and passengers past 45 minutes before departure.

Collect the baggage tag for your luggage and proceed to the security checkpoint.

Passengers who are traveling internationally must ensure they have appropriate travel documents at the time of security screening.

Passengers must arrive at the boarding gate up to 15 minutes before departure. The boarding gate closes 10 minutes before departure.

Contour Airlines PMI Arrival Terminal

Contour Airlines arrive at Terminal 1 which is renowned for their state-of-art infrastructure ensuring a comfortable travel experience for the arriving passengers.

Upon arrival at Terminal 1, passengers can enjoy a hassle-free disembarkation process as the terminal is equipped with advanced technology that helps minimize wait time at the Customs desk.

When you arrive from the international city to the US, your baggage must go through Customs.

After you clear the immigration, visit the baggage claim area. The Baggage Claim claim area showcases multiple LEDs that guide passengers to their designated carousel based on the arrival flight number. This helps passengers to retrieve the checked baggage smoothly.

Contour Airlines PMI Arrival Terminal offers a range of amenities that enhance the arrival process. Passengers take advantage of the currency exchange facility or car rental option for onward travel.

List of All Contour Airlines Terminal.

Contour Airlines Lost and Found Office PMI Terminal 

Passengers who arrive at the final destination and have not received the baggage must visit the Lost and Found counter at the Arrival Halls of the Contour Airlines PMI Terminal. The airline will return your baggage within 24 hours of arrival.

Here are the following reasons why your baggage is delayed

• The airline does not have the name and address of the passengers.
• Passengers are not reachable.
• If the passenger has changed the delivery address.
• Counter Airlines have limited flights to the destination.
• The destination airport has bad weather.

Passengers who have lost an item at the Contour Airlines Palma de Mallorca Airport Terminal must contact Customer Care.

Travel Services Offered by the Contour Airlines at PMI Terminal

Contour Airlines PMI Terminal helps passengers manage their travel by offering flight cancellation, changes, flight booking and all other services provided passengers must adhere to the following timelines –

• Add excess baggage – The airline offers extra baggage which is subject to excess baggage fees. Passengers need to add extra baggage at the Contour Airlines Palma de Mallorca Airport Terminal up to 45 minutes before departure.
• Check-in – The check-in counter is open 2 hours before departure. Passengers have the option to complete the check-in at Contour Airlines PMI Terminal 60 minutes before departure.
• Flight changes – Passengers can request last-minute flight changes provided they must be completed 45 minutes before departure. Passengers need to pay a penalty while requesting flight cancellation/changes at Contour Airlines Palma de Mallorca Airport Terminal.
• Cancellation – Passengers who purchase a ‘Flexible’ fare are only allowed to request last-minute cancelation at Contour Airlines Palma de Mallorca Airport Terminal. Cancelation must be made 1 hour prior to departure.
• Pet travel – The airline 1 per carrier passengers provided that the booking must be made 48 hours before departure. On the day of departure, passengers must report at the Contour Airlines PMI Terminal 2 hours before departure. They must carry the required paperwork to add the pet travel to the reservation.
• Traveling with children – Passengers have the option to add an infant to your reservation provided they must be included in the reservation 60 minutes before departure.
• Special assistance – Passengers have the option to book special assistance like Wheelchair services, seating accommodation, and more up to 48 hours before departure. Passengers need to report at the Contour Airlines Palma de Mallorca Airport Terminal to complete the check-in as well as access these services.

Flight Delay, Cancellations at Contour Airlines PMI Terminal

Passengers whose flight cancelation occurs within 72 hours of scheduled departure have the option to re-book the flight without any charge.

Alternatively, passengers can also claim a refund on the unused portion of the fare.

Passengers are entitled to a refund by Contour Airlines under the following circumstances –

• If Contour cancels the flight and isn’t able to arrange an alternative flight.
• If flight delay occurs to an extent where passengers have to cancel the flight.
• In case of a significant schedule change where Contour is unable to book an alternative flight.
• If passengers miss a connecting flight due to the flight delay.

Services/Amenities offered at Contour Airlines PMI Terminal

Here are the following services offered at the Contour Airlines Palma de Mallorca Airport Terminal that help facilitate the passengers’ travel –

•  PMI Airport Ambassadors
• PMI Meet and Greet service
• Wheelchair access
• Passenger screening points
• Restrooms
• Relief For Service Animals
• Free WiFi
• Traveler Lounges
• Art installations 
• McDonald’s Play Area
• Nursing Rooms
• Interfaith Chapels
• PMI Airport’s Walking Path

Dining Options at Contour Airlines PMI Terminal

Here’s the list of dining outlets available at Contour Airlines Palma de Mallorca Airport Terminal

Map for Contour Airlines PMI Terminal

Below is the overview of the map for Contour Airlines Terminal that helps passengers navigate the Palma de Mallorca Airport –

Contour Airlines PMI Terminal offers a wide range of amenities that not only a hassle-free travel but also help passengers with all their last-minute requests. The aforementioned contact details and the map help passengers navigate the PMI terminal smoothly.

FAQs