Egyptair DLA Terminal boasts modern facilities that offer a seamless and culturally rich travel experience. Passengers have access to hassle-free travel services from check-in to security check, and baggage handling. Besides, DLA Terminal features uber-comfortable lounges alongside an array of shopping and dining options, all designed to keep passengers occupied pre-boarding.
Here’s a comprehensive view of all travel services available at Egyptair Terminal at Douala International Airport, and all other essential information you need for a convenient travel.
Egyptair Terminal Information DLA International Airport
Follow the table below to know basic information about Avianca Terminal DLA –
Airport Name | Douala International Airport |
Airport Code | DLA |
Airline Code | 077 |
IATA Code | MS |
ICAO Code | MSR |
Address | 35 Ave des Cocotiers, Douala, Cameroon |
Contact Number | 237 2 33 42 35 77 |
Egyptair Terminal DLA | Main Terminal |
Arrival Terminal | Main Terminal |
Departure Terminal | Main Terminal |
Ticket Counter | Departure Hall, Main Terminal |
Official Website | http://www.egyptair.com |
YouTube Page | www.youtube.com/egyptair |
Facebook Page | www.facebook.com/EGYPTAIR |
Twitter Account | http://twitter.com/EGYPTAIR |
Instagram Account | www.instagram.com/Egyptair/ |
What Terminal is Egyptair at DLA?
Egyptair operates at Main Terminal at DLA International Airport which is also the primary hub for the airlines.
The terminal is well-equipped to cater to the international traveler featuring world-class facilities that streamline the boarding and disembarkment process.
Egyptair offers exclusive last-minute services that enhance the overall travel experience. Passengers can request check-in, add extra bags, pet travel, unaccompanied minor assistance, last-minute reservations, flight changes, and cancellations alongside other travel services.
Besides, passengers can enjoy amenities that include luxury shopping, fine dining, a food court, duty-free shopping, and comfortable lounges catering to passengers’ diverse needs.
Passengers can easily access various transportation options such as car rentals, taxi rides, buses, and shuttles.
Passengers can access AirTran DLA for transfer within the Terminal.
The more you navigate Egyptair DLA Main Terminal, the more eateries serve global cuisine alongside cafes and quick-bite restaurants.
DLA Airport Egyptair Departure Terminal
The Egyptair flights depart from the Terminal at DLA International Airport.
Upon arriving at Main Terminal, passengers must go through 3 contact points – check-in, security check, and boarding.
Passengers who wish to check-in at the airport must arrive 3 hours before scheduled departure. There are plenty of self-service and traditional check-in counters that expedite the boarding process.
Passengers who have special requests on their itinerary need to complete the check-in at the airport.
The Egyptair agent will help passengers obtain boarding passes, assign seals, add meals, and offer all travel-related services that enhance your travel.
The next point of contact is baggage handling. Submit your bags at the Egyptair DLA Main Terminal. Here you can add additional baggage for a fee.
Collect your baggage tag and move to the security screening area. The checkpoints are well organized ensuring a speedy clearance.
Head to the departure gate. For passengers who have ample time before the flight, terminal 1 offers plenty of relaxing chairs, free WiFi, charging stations, and lounges.
DLA Airport Egyptair Arrival Terminal
The Egyptair flight arrive at Main Terminal at Douala International Airport.
The Douala International Airport Egyptair Terminal is exclusively designed to cater to the huge volume of international passengers.
After you arrive at Main Terminal, head to the Customs area: Keep your passport and other travel documents handy for a convenient screening. There will be a wait time depending on the volume of the passengers and travel season.
After you clear the custom, head to the baggage retrieval area. There is clear signage at Main Terminal about the Baggage Claim counter. The Baggage Retrieval process is easy with multiple LED screens installed at the Arrival Hall. You must identify the baggage carousel area according to your arrival flight number.
Ground transportation options are available at Exit Hall which include taxis, ride-sharing services, and shuttle buses.
You can also opt for AirTran DLA to transfer within terminals.
List of All Egyptair Terminals.
Lost and Found Service at Egyptair DLA Terminal
In case passengers whose bags have been delayed upon arrival at Egyptair DLA Terminal, have the follow the steps mentioned below –
- Proceed to the Baggage service Counter at Main Terminal in the arrival hall. It is located outside the customs office.
- The airline will issue the reference number against the complaint. The number will help passengers track the status of the delayed baggage.
Passengers whose baggage is not received after 21 days from the arrival date, they need to fill out the Lost Baggage Compensation Form.
Travel Services Available at Egyptair DLA Terminal
The DLA Egyptair Terminal ensures hassle-free travel for passengers by offering last-minute services and add-ons that cater to the diverse needs of international travelers. Here’s what the airline has to offer at Main Terminal –
- Add Baggage – Passengers carrying extra luggage must contact the airline’s representative at DLA Main Terminal. The airline accepts the baggage up to 55 minutes before departure.
- Class upgrade – You can request the last-minute upgrade at the airport. Passengers who are frequent flyers have a high chance of securing an upgrade at Egyptair Douala International Airport Terminal.
- Neighbor-free seat – When you purchase a seat next to you it is a comfortable way to travel in an Economy Class, especially on a long-haul flight where you can stretch a bit.
- Reserve your preferred seat – Whether you prefer a window an aisle seat or extra legroom, you can request any preferred seat with the airline’s representative at Douala International Airport Egyptair Terminal.
- Travel with pets – Passengers who plan to travel with pets need to contact a representative at Egyptair Douala International Airport Terminal at least 48 hours before departure. The airline accepts small cats, dogs, and exceptional falcons in the cabins.
- Expectant mothers – Expectant mothers would be offered wheelchair services and assistance with baggage drop and boarding at Egyptair DLA Terminal.
- Airport check-in – Complete the check-in at DLA Terminal 45 minutes before departure to avoid flight cancelation by the airline. The airline will issue the boarding pass submit the baggage, and also assign a seat while you prepare to board the flight.
Flight Delay at Egyptair DLA Terminal
The airline will provide its passengers at Egyptair DLA Main Terminal with real-time updates regarding the delay.
In extraordinary events that may result in lengthy delays, the airline will offer its passengers –
- Meals and refreshments
- Internet access and 2 free phone calls
- Basic medical assistance
- Restroom facilities
- Hotel accommodation (in case of an overnight delay)
In the vent where the flight delay occurred for 5 hours or more, passengers are entitled to get the flight delay compensation.
Addition to the compensation, passengers can also claim a refund on the unused flight segment or can request to reschedule the flight in a different destination and/or travel date.
Services/Amenities at Egyptair Terminal DLA
The services available at Egyptair Douala International Airport Terminal enhance the passengers’ overall travel experience. These services include –
- ICE Currency Services
- Travelex US Dollar ATM
- Charging Station
- Bag storage by SmartCarte
- Service Animal/Pet Relief Area
- ATM
- Bag storage by SmartCarte
- Interfaith Chapel
- Nursing Stations
- Family restrooms
- Travelex ATM
- Welcome Center
- ICE Currency Services
- Men Restrooms
- CXI – Currency Exchange International
Map Egyptair DLA Terminal
Navigating Map Egyptair DLA Main Terminal is smooth with the map listed below which highlights clear signs for check-in counters, security checkpoints, and boarding gates.
Egyptair DLA Terminal ensures smooth navigation thanks to the well-trained airline staff that offers accurate guidance to the passengers. In addition, the experienced ground staff at Main Terminal also help passengers with last-minute changes to the booking. From providing information about the flight reservation to helping with check-in and baggage, the staff is committed to providing excellent customer support, thus enhancing the overall travel experience.
FAQs
The airline uses Main Terminal at DLA International Airport which is also the primary hub for Egyptair.
When you reach Main Terminal there is clear signage that directs passengers to the booking counter, baggage handling, and boarding gates. There are helpful staff available everywhere at Main Terminal to offer guidance.
Yes, there are dedicated check-in counters and baggage assistance for passengers with reduced mobility. Besides, you can access free WiFi and charging stations alongside customer service desks that assist you with reservation inquiries.
Passengers can enjoy various dining and shopping options here. Besides, there are comfort lounges for relaxation before you wait for the flight. The other amenities include a currency exchange counter, ATMs and car rental kiosk.
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