Flynas SJJ Terminal – Sarajevo International Airport

Flynas Sarajevo International Airport Terminal’s world-class amenities and state-of-the-art infrastructure enhance passengers’ travel experience. In addition, the airline also provides last-minute travel services that bring flexibility alongside hassle-free travel.

Here’s a quick guide on all the essential services offered at Terminal B of Flynas SJJ Terminal and the important contact information you need to manage your reservation at the airport.

Flynas Terminal Sarajevo International Airport Information (SJJ)

Flynas Terminal SJJ operates 24 hours a day and is a major hub for international airlines. Below is the overview of all the important information you need to know about SJJ Terminal –

Airport Name	Sarajevo International Airport
Airport Code	SJJ
Airline Code	593
IATA Code	XY
ICAO Code	KNE
Address	Kurta Schorka 36, Ilidža 71210, Bosnia and Herzegovina
Contact Number	387 33 289 100
Flynas Terminal SJJ	Terminal B
Daily Operating Hours	24 Hours Operation
Arrival Terminal	Terminal B
Departure Terminal	Terminal B
Official Website	www.flynas.com
YouTube Page	www.youtube.com/user/flynasdotcom
Facebook Page	www.facebook.com/flynas
Twitter Account	twitter.com/flynas
Instagram Account	www.instagram.com/flynas

What Terminal is Flynas at Sarajevo International Airport Terminal?

The airline uses Terminal B at Sarajevo International Airport which handles all services for the passengers. These include – check-in, baggage drop, security check, boarding, last-minute reservation, and manage booking.

Terminal B also features various amenities and services such as ATMs, lounges, charging points, relaxing chairs, shopping, and dining options that bring comfort before you fly.

The Terminal has recently innovated to improve smooth transition and navigation for passengers. You’ll now find more departure gates, security personnel, and elevated corridors for speedy migration.

Terminal B features clear signage and information desks that help passengers smoothly navigate the airport. Terminal B also has multiple transportation options which include taxis, ride-sharing services, and shuttle ensuring end-to-end connectivity.

For boarding the flight from Flynas SJJ Terminal, passengers must arrive 3 hours before departure to have ample time for check-in, security check, baggage drop, and other boarding formalities.

You can also visit the SJJ website to check the real-time status of your flight. Besides there are multiple LEDs everywhere at Terminal B that inform you about the latest time for arrival and departure.

Overall, SJJ Terminal B is designed in a way to ensures comfort and a convenient environment for passengers.

Flynas SJJ Departure Terminal

Flynas flights depart from Terminal B at Sarajevo International Airport.

Flynas SJJ Terminal boats have modern amenities that cater to international travelers across the globe. The streamlined check-in and security reduce the waiting time, let you spend more time with recreational activities.

Upon arriving at SJJ airport head straight to the check-in counter. Check-in starts 3 hours before departure up until 60 minutes before scheduled departure. Provide your booking reference that will allow the airline’s agent to complete your boarding process, and assign seats and meals before you collect the boarding pass.

Submit your bags at the luggage drop counter. Here passengers have the option to purchase extra bags. After your bags are measured, keeping a check they must adhere to the airline’s baggage policies, you will be issued a baggage tag.

Keep your boarding pass, passport, and baggage tags handy at the security screening counter. The airport is well equipped with security personnel that help organize the security check, maintaining quality with minimal waiting time.

After security, visit your designated boarding gate as mentioned in the boarding pass. At the boarding area, there are plenty of relaxing chairs and charging points. Besides, there’s free WiFI that helps you stay connected while you wait for the flight.

You can also keep yourself busy at SJJ Terminal B with an array of shopping options from buying travel essentials to duty-free items and luxury fashion accessories.

Flynas SJJ Arrival Terminal

Flynas flights arrives at Terminal B of Sarajevo International Airport.

At Flynas Terminal in SJJ, there are 3 contact points before you exit the airport – immigration, , baggage claim, and customs.

Upon landing, head to the immigration counter. Keep your passport and boarding pass handy that will help expedite the verification process. The multiple immigration counter helps streamline the transition.

Then, head to the baggage claim counter to collect your checked luggage. Passengers who are carrying wheelchairs as checked luggage need to pick up from the baggage carousel area. The mobility aid devices are delivered to the passenger on priority at no additional charge.

After you collect the baggage, head to the Customs area to declare regulated items. You may be asked to fill out the forms. Make sure that precious items (gold, cash, etc) must be carried in a quantity adhered by the destination country. This will ensure speedy clearance.

Now head to the Arrivals Halls where you will be greeted by various services and amenities. There is a dedicated information desk that offers guidance related to the stays and attractions. You can opt for various transportation options available at Flynas Sarajevo International Airport Terminal. These include Metro, shuttles, and taxis.

There is a dedicated car rental kiosks outside the Arrival Halls.

List of All Flynas Terminals.

Lost and Found Service at Flynas SJJ Terminal

Passengers who do not receive their checked luggage in a reasonable time upon arrival at Flynas Sarajevo International Airport Terminal, please report immediately at the Baggage service counter.

You may be asked to complete the PIR report and may be asked to submit the following –

• A copy of baggage tag and boarding pass
• A copy of passport, visa, and other necessary permits
• Receipts for last-minute purchases (that are stored in checked luggage)
• Brand details and descriptions like the color and size of the affected baggage

A form must be filled in Baggage Hall which is acknowledged and signed by the airline’s representative.

Collect the PIR number which is used as a reference to check the status of the baggage. The airline will thoroughly search for approximately 30 days from the date when the delayed baggage report is filed.

If unable to find the baggage, passengers can claim lost baggage compensation as they need to visit nearby Flynas Airlines’ office.

Damaged baggage – Any luggage that is broken, severely torn or majority tampered with would be considered damaged. In that case, you need to report to the baggage Service Centre at the SJJ Terminal B and prepare to fill out the damage claim form.

It is also recommended to have proper travel insurance for adequate coverage before departure.

Avoid carrying valuables such as jewelry, cash, and negotiable papers in your checked baggage. Flynas Airlines is not liable for loss, damage, or delayed delivery of such items.

The airline does not offer any compensation for articles that are fragile or perishable.

Travel Services Offered at Flynas SJJ Terminal

The airline offers various last-minute services at Flynas Terminal in Sarajevo International Airport to enhance the overall travel experience –

• Choose your seat – To book your seat simply visit the Flynas check-in counter. The seat price and options vary with the class of service and the travel prices. Passengers are required to complete the seat selection 2 hours before departure.
• Order your meal – At Flynas Sarajevo International Airport Terminal, you can pre-order salads, snacks, and hot dishes. The request must be added 1 hour before departure.
• Add baggage – Passengers can purchase additional baggage allowance at the airport. The price of the baggage varies especially for the travel outside Sarajevo International Airport. The airline accepts the additional baggage 60 minutes before departure.
• Priority boarding – Passengers can purchase Priority Boarding at the time of check-in. When the boarding begins, the airline will ask passengers with priority boarding to enter the aircraft first.
• Upgrade to Premium – You can opt for Flynas Upgrade where you will experience the privilege of flying in Premium Class. Fare difference and change fee may apply.
• Buy Lounge Acess – You can book access to the airline’s affiliated lounge at Flynas SJJ Terminal. This is where you enjoy the facilities and services. Complimentary hot and cold drinks would be offered alongside an array of choices from the hot dishes. This si where you can relax in a lounging environment and access free WiFi.
• Travel Insurance – You can purchase travel insurance during check-in at the SJJ Terminal B. The key benefits include travel delay coverage, 24-hour emergency medical, coverage for damage, overseas medical expenses, and more.

Flight Delays at Flynas Sarajevo International Airport Terminal

Passengers are entitled to a refund on the unused portion of the ticket if  –

• Flight is canceled
• Flight schedule change by at least 6 hours
• Passengers who are downgraded to economy
• Denied boarding due to overbooking
• Flynas change the destination of arrival or departure points.

In all the above circumstances you need to approach the airline’s agent at Flynas SJJ Terminal. You can choose from one of the following options –

• Refund on the unused portion of the fare
• Rebook the flight to the different date/destination
• Issue a travel credit voucher for the unused portion

In case of a flight delay of 2 hours or more, passengers are entitled to the following under Right To Care –

• Hotel accommodation (if there is an overnight delay)
• Free airport transfer
• Free meals and refreshment correpoinsing to the waiting time at the airport
• 2 free phone calls and email access

In case there is a delay of 5 hours or more, passengers are entitled to flight delay compensation –

• 300 USD if the flight is distance is within 1500 km
• 425 USD if the flight distance is between 1500 and 3500 km
• 700 USD if the flight distance is over 3500 km

Services/Facilities at Flynas SJJ Terminal

Flynas Terminal at Sarajevo International Airport offers wide range of facilities, ensuring convenient and comfort to the passengers at every step of travel. These facilities include –

• Travelex
• Saudi German Hospital
• Virgin Mobile
• Lifestyle Luxury Vacation
• Baggage Wrapping
• Currency Exchange
• Be Relax
• Unaccompanied minor lounge
• Dnata Assisted Passenger
• Baby Care Rooms
• Emergency & Medical
• Al Ansari Currency Exchange
• sleep ‘n fly Sleep & Showers
• Dnata Visa Services
• Dnata Ticket Sales

Map for Flynas Sarajevo International Airport Terminal

Navigating SJJ Terminal B is a cakewalk with the detailed map that provides clear directions and landmarks to all key contact centers. These include check-in, security screening, baggage claim, shopping and dining zones.

To end with, Flynas Dubai Terminal is designed in a way to sunsure seamless transportation. With the state-of-art infrastructure and world class amenities passengers can expect a smooth ride from check-in to baggage handling and boarding. Besides, the terminal offers wide range of facilities such as currency exchange, medical assistance, children play areas and gaming zones that will keep you occupied while you wait for the flight.

FAQs