GOL Airlines CLV Terminal – Nelson Ribeiro Guimarães Airport

GOL Airlines uses Terminal 1 at Nelson Ribeiro Guimarães Airport (CLV). The GOL Airlines Nelson Ribeiro Guimarães Airport Terminal caters to international travelers’ needs and offers services like airport check-in, streamlined security, service check-in kiosks, and more.

Below is the comprehensive overview of all services and amenities available at GOL Airlines Terminal at Nelson Ribeiro Guimarães Airport and other essential information for hassle-free travel.

GOL Airlines CLV Terminal – Nelson Ribeiro Guimarães Airport

Refer to the table below to get all the important information about GOL Airlines at Terminal 1:

Airline Name	GOL Airlines
GOL Airlines IATA Code	G3
GOL Airlines ICAO Code	GLO
Airport Name	Nelson Ribeiro Guimarães Airport
Airport IATA Code	CLV
Airport ICAO Code	SBGL
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Ticket Counter	Departure Hall, Terminal 1
Address	R. 2, 3391-3319 – Jardim e Paraiso, Caldas Novas – GO, 75690-000, Brazil
Official Website	https://www.voegol.com.br/

What Terminal is Gol Airlines at Nelson Ribeiro Guimarães Airport (CLV) Terminal?

GOL Airlines operates at Terminal 1 at CLV, handling the airline’s commercial and cargo operations. GOL Airlines Nelson Ribeiro Guimarães Airport Terminal is well-equipped to handle the arrival and departure of international passengers and offers world-class amenities for a comfortable travel experience. 

The airline serves as a gateway to Brazil and South America making Terminal 1 its primary hub for international passengers.

GOL Airlines CLV Departure Terminal

All Gol Airlines flight departs from Terminal 1 at Nelson Ribeiro Guimarães Airport. All passengers have to complete the check-in and obtain the boarding pass to board the flight. To check-in at Gol Airlines Nelson Ribeiro Guimarães Airport, passengers must arrive 3 hours before for flights outside the USA. For domestic travel, the check-in must be completed at Terminal 1 90 minutes before departure. 

GOL Airlines CLV Arrival Terminal

GOL Airlines flight arrives at Terminal 1 of Nelson Ribeiro Guimarães Airport. GOL Airlines Nelson Ribeiro Guimarães Airport Terminal also has a dedicated Lost and Found where passengers can report lost, delayed, or damaged baggage. After you receive the baggage, head to the arrival halls as there are plenty of amenities available.

What to do if the baggage is delayed, damaged, or lost at GOL Airlines CLV Terminal?

Passengers who did not receive their baggage at GOL Airlines Nelson Ribeiro Guimarães Airport Terminal immediately go to the arrival halls at the Lost and Found counter. And – 

• File Property Irregularity Report (PIR).
• Gol Airlines will offer you a lost baggage claim number that will be provided via email.
• Passengers must keep this number handy which will allow them to track the baggage. 
• If the baggage is not located within 7 days for international travel, and within 21 days for domestic travel, the airline compensation team will contact passengers. 
• This way the airline will proceed with their daily expenses and compensation.

Damage Baggage

 If you receive damaged baggage or suspect missing items inside your luggage, contact the GOL Airlines Lost and Found team. All you need to do is – 

• File a complaint and fill out the Property Irregularity Report. 
• All the information will be conveyed to the passengers by the airline’s staff.
• If you have left the airport, the damaged baggage complaint must be filed within 7 days from the date of arrival.
• The airline will assess the damage and calculate the compensation for your damaged luggage. 

Travel Services Offered at GOL Airlines Nelson Ribeiro Guimarães Airport Terminal

GOL Airlines Nelson Ribeiro Guimarães Airport Terminal offers essential services that make up for a comfortable and hassle-free travel experience. Passengers at Terminal 1 of CLV airport have the option to add extra baggage allowance, request flight cancellation, add passengers to the existing reservation, add meals to their reservation, and more. 

• GOL Bus – A free bus shuttle service would be provided from Nelson Ribeiro Guimarães Airport to the city center free of charge. 
• Upgrade to Premium Economy – International passengers can approach GOL Airlines executives to upgrade to the premium economy which offers extra comfort and other exclusive benefits.
• GOL Express baggage – You can weigh, label, and check your baggage using the self-service baggage drop kiosk at the Nelson Ribeiro Guimarães Airport.
• More legroom – Passengers can purchase an extra legroom seat that comes with 10 cm more space and recline 50% more.
• Anticipate flight – You can make last-minute changes to your travel plans by switching to an earlier flight at least 6 hours before scheduled departure. No additional fee is charged.
• Hotels and cars – You can customize the trip at GOL Airlines Nelson Ribeiro Guimarães Airport Terminal by booking a car rental and hotel reservation for your onward travel.
• Airport check-in – For domestic and international travel, check-in is available at the airport desk 3 hours before scheduled departure. The check-in window closes 1 hour before departure.
• Special assistance – Passengers who need medical attention or special equipment, need to fill out the MEDIF form during checking in at the airport. The airline also offers boarding and baggage assistance free of charge.

Flight Delay and Cancellation at GOL Airlines Nelson Ribeiro Guimarães Airport Terminal

If the flight schedule has been changed from 30 minutes on domestic travel or 1 hour on international flights or the flight schedule has been canceled at GOL Airlines Nelson Ribeiro Guimarães Airport Terminal, passengers have the following options:

Flight rescheduling – Valid for domestic and international travel

Category	Original flight changed	Original not changed flight
GOL Airlines Change Fee	Free	Subject to a fee
Fare Difference	Free	Subject to a fee
Flight change to new origin or destination	Not allowed	Allowed, subject to a fee
Deadline for making the new travel	365 days from the date of booking	365 days from the date of booking

Flight cancelation – Valid for domestic and international travel

Category	Original flight changed	Original not changed flight
GOL Airlines Cancellation Fee	Free	Subject to a fee
Deadline for making the new travel	365 days from the date of booking	365 days from the date of booking
Deadline for the refund	7 days from the date of request	7 days from the date of request

Dining/Shopping Options at GOL Airlines Nelson Ribeiro Guimarães Airport Terminal

Passengers flying with GOL Airlines at Terminal 1 can enjoy a wide range of shopping and dining options while they wait for departure. The terminal features a range of eateries from QSRs to fine dining, catering to the passenger’s taste and preferences.

GOL Airlines Nelson Ribeiro Guimarães Airport Terminal features an array of retail stores including duty-free outlets, convenience stores, electronic mart, travel essentials, and boutiques. 

Restaurant	Shop
Spring Chicken	Air Essentials
Pizza Hut Express	Books & Books
Bacardi Mojito Bar	DFA Beauty
Ice Box Café	Duty-Free Americas
305 Pizza	Hudson News
Corona Beach House	InMotion
Estefan Kitchen Express	IStore
Half Moon Empanadas	Sunglass Hut
Fig & Fennel	Taxco Sterling
Shula’s Bar & Grill	Tech on the Go

Facilities/Amenities at GOL Airlines Nelson Ribeiro Guimarães Airport Terminal

GOL Airlines Nelson Ribeiro Guimarães Airport Terminal is equipped with a range of amenities including free WiFi, charging stations, ATMs, currency exchange counter, and information desks for assistance. These services include – 

• Skyride Connector
• Chapel
• Cruise Line Counters
• Wall of Honor
• Lost & Found
• Rental Car Center
• Expedited Security Screening
• Shopping
• Multi-Sensory Room
• Spa Services
• Self-Service Luggage Carts
• Wi-Fi & Internet Access
• U.S. Mail Drop Boxes
• Tourist Information Centers
• Things To Do
• Smoking Areas
• Language Assistance / Translation Service
• Traveling with Children
• ATMs

Map of GOL Airlines CLV Terminal – Nelson Ribeiro Guimarães Airport

The GOL Airlines Nelson Ribeiro Guimarães Airport Terminal map below locates important areas such as the check-in counter, baggage claim, security checkpoints, baggage claim, shopping, and dining options. 

Contact GOL Airlines CLV Terminal – Nelson Ribeiro Guimarães Airport

Passengers can approach the airline’s staff at GOL Airlines Nelson Ribeiro Guimarães Airport Terminal at the number below for all travel-related queries and concerns. The airline’s dedicated staff will help passengers with check-in, baggage claim, canceling flights, and other travel needs. For additional support, GOL Airlines can also be contacted through their official social media handles – 

Twitter	https://x.com/voegoloficial
Instagram	https://www.instagram.com/voegoloficial/
Facebook	https://www.facebook.com/voegol/
Phone Number	55 64 3454-3586

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