Interjet CTM Terminal – Chetumal International Airport

Interjet Airlines operates at Terminal 1 of Chetumal International Airport (CTM). The airline offers its passengers a range of services that help them plan their travel efficiently. Passengers at Interjet CTM Terminal can request to book a new flight, make flight changes, upgrade their travel class, add extra baggage to their reservation, and more. Here’s a comprehensive guide to the services available at Interjet Chetumal International Airport terminal and the essential contacts you need to manage your booking smoothly.

Interjet CTM Terminal –  Chetumal International Airport

Here is all the information you need to know about Interjet Airlines CTM Terminal –

Airline Name	Interjet
Interjet IATA Code	4O
Interjet ICAO Code	AIJ
Airport Name	Chetumal International Airport
Airport IATA Code	CTM
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Ticket Counter	Departure Hall, Terminal 1
Address	Carretera Chetumal – Calderitas km. 6.5, 77950 Chetumal, Q.R., Mexico
Official Website	https://interjet.in/

What Terminal is Interjet at CTM Terminal?

Interjet flies out of Terminal 1 at Chetumal International Airport (CTM). Being a bustling hub, the airline offers a range of amenities and services that boost passengers’ travel experience. Interjet CTM Terminal features a check-in counter, baggage drop desk, and immigration services, thus ensuring hassle-free travel whether you’re a new traveler or seasoned.

Interjet CTM Departures Terminal

Interjet flights depart from Terminal 1 at Chetumal International Airport. Interjet CTM Terminal allows passengers to complete the check-in at the airport, provided passengers must arrive at the destination 3 hours before the scheduled flight. The departure gates are mentioned in your boarding passes. Boarding begins 1 hour before and closes 30 minutes before scheduled departure.

Interjet CTM Arrivals Terminal

Interjet flights arrive at Terminal 1 of Chetumal International Airport, the primary hub for Interjet Airlines. After collecting the baggage, you need to proceed to customs. Declare those regulated items, and they may be screened further. Once you exit the arrival hall, there are various ground transportation options car rentals, AirTran CTM, taxi-hailing services, and buses.

Interjet Lost and Found at Chetumal International Airport

Passengers who have lost the item at Interjet CTM Terminal 1 must contact the local service baggage office at the Arrival Halls. In case of damaged or delayed items, you need to speak to the baggage service counter and file a report. The baggage service counter is located on the curbside of the Arrival Halls at CTM Terminal 1.

Travel Services Available at Interjet CTM Terminal

At Interjet Airlines CTM Terminal 1, passengers can access a range of travel services, which include check-in, flight cancellation, last-minute flight reservation, baggage services, and more.

• Add baggage – Interjet allows passengers to purchase additional baggage allowance for both checked-in and carry-on items. Extra baggage can be pre-booked online at a discounted rate depending on the weight and route. Passengers may also pay for additional baggage at the airport, with charges varying by weight and destination.
• Seat selection – Interjet offers the option to select your seat during booking or check-in. You can choose from standard seats, extra legroom seats, or preferential seating with an additional fee. For more comfort, passengers can choose to book extra legroom or premium seats, depending on availability.
• Special assistance – Interjet provides free assistance for elderly passengers, pregnant women, and those with reduced mobility. Passengers in need of special assistance should contact the airline at least 48 hours before their flight to ensure appropriate support. Services such as wheelchair assistance and personal escorts can be requested through customer service.
• Traveling with Pets – Interjet allows small pets to travel in the cabin on certain flights. Pets must weigh no more than 10 kg (including the carrier) and should be booked at least 48 hours before departure. Passengers with pets are advised to arrive at the airport earlier than usual to complete the necessary procedures.
• Flexibility in Ticket Changes – Interjet offers flexible ticket options that allow passengers to change their flight dates and times for an additional fee. This can be done by contacting customer service or through the airline’s online platforms.

Flight Delay and Cancellation at Interjet CTM Terminal

The airline will offer regular updates at the Interjet Chetumal International Airport Terminal 1 if your flight is disrupted. You can check for the latest updates through the LED screens or public announcements. You can also contact the Interjet representatives at the airport. Always ensure that you have provided accurate information regarding your contact within the Manage Booking tab. This way, you will get the regular notification through SMS. This is very helpful for passengers who do not have internet access at the terminal. Passengers whose flight is delayed for at least 3 hours or has a last-minute flight cancellation have the following options –

• Claim a refund for the unused portion of the ticket
• Request a flight change to a different time, date, or destination

Besides, passengers are also entitled to claim compensation for the flight delay as well as the flight disruption.

Shopping/Dining Options at Interjet CTM Terminal

Below is the list of locations where all shops, restaurants, and other services are available at the CTM Airport, Interjet Terminal –

Restaurant	Shop
McDonald’s	Pack N Go
Shake Shack	DFS Duty-Free
Camden Foods Co.	Coach
The Palm Bar & Grille	Brooks Brothers
La Brea Bakery	Kate Spade
Pizza Vino	Michael Kors
Bento Sushi	Pandora
Blue Point Brewery	Corsa Collections
Dunkin Donuts	Hudson

Facilities/Amenities at Interjet CTM Terminal

Refer to the list below to understand the range of amenities available at Interjet CTM Terminal –

Map Interjet CTM Terminal

Refer to this map for Interjet Chetumal International Airport Terminal that helps passengers locate all the amenities and facilities at the airport –

Contact Interjet CTM Terminal – Chetumal International Airport

At the Interjet CTM Terminal, there are a variety of contact options that assist passengers with baggage, flight information, and other travel-related services. Passengers can be reached via phone and through the following social media handles –

Twitter	https://twitter.com/i/flow/login?redirect_after_login=%2Finterjet
Facebook	https://www.facebook.com/interjet/
Instagram	https://www.instagram.com/interjet/
Phone Number	+91 8870100100

Interjet CTM Terminal offers a wide range of services and amenities that ensure a quality travel experience for passengers. Besides, passengers also have the option to request all aspects of the booking at the Interjet terminal. This way, the airline offers a seamless travel experience and helps passengers fly hassle-free.

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