ITA Airways PNL Terminal – Pantelleria Airport

ITA Airways operates at Main Terminal of Pantelleria Airport (PNL). ITA Airways PNL Terminal features comfortable amenities that make it convenient for passengers entering the terminal. In addition, the airline’s representatives are well-trained to handle the passengers’ queries and empower them with all the necessary information for a smoother journey.

ITA Airways PNL Terminal – Pantelleria Airport

Refer to the table below to get all the important information about ITA Airways Pantelleria Airport Terminal:

Airline Name	ITA Airways
ITA Airways IATA Code	AZ
ITA Airways ICAO Code	ITY
Airport Name	Pantelleria Airport
Airport IATA Code	PNL
Arrival Terminal	Main Terminal
Departure Terminal	Main Terminal
Ticket Counter	Departure Hall, Main Terminal
Address	91017 Pantelleria TP, Italy
Official Website	https://www.ita-airways.com/

What Terminal is ITA Airways at PNL Airport?

ITA Airways Pantelleria Airport is a global aviation hub that features organized check-in and security counters. Besides, the terminal is well connected to the AirTran PNL to transfer between the terminals. ITA Airways lounge, medical facilities, and special assistance for passengers with reduced mobility.

ITA Airways PNL Departures Terminal

ITA Airways flights depart from Main Terminal at PNL International Airport. Passengers who need to complete the check-in at the airport must arrive 3 hours before the scheduled departure for hassle-free boarding. The baggage drop-off counter closes 45 minutes before departure.

ITA Airways PNL Arrivals Terminal

All ITA Airways flights arrive at Main Terminal at PNL International Airport. Upon arrival, non-Schengen passengers must complete the border check before they exit the PNL Airport ITA Airways Terminal. After you receive the baggage, head to the Customs Area, where CBP officials screen through the contents inside the luggage.

Lost and Found Service at ITA Airways PNL Terminal

Passengers who do not receive their baggage at the ITA Airways PNL Terminal must contact the baggage assistance desk and complete the Property Irregularity Report (PIR). The reference number will be provided, acknowledging that the baggage is delayed. The reference number will help track the status of your complaint. International passengers must complete the delayed baggage report within 7 days of the arrival date. Passengers who receive their baggage late can notify ITA Airways within 21 days of delivery to claim items such as toiletries, medications, and other daily essentials. If the checked luggage is not recovered 45 days after your PIR, the baggage will be considered lost.

Travel Services Offered at ITA Airways PNL Terminal

ITA Airways at PNL offers plenty of travel services at the airport that ease the transition as well as ensure a quality travel experience. These services include:

• Class Upgrade – Passengers flying Economy Class can request an upgrade to Premium Economy or Business Class, subject to availability. These upgraded cabins offer enhanced comfort with wider seats, additional legroom, complimentary gourmet meals, and priority services at both departure and arrival terminals.
• Add Extra Baggage – Need to carry more? Passengers can add extra checked baggage at the ITA Airways counter at PNL Main Terminal. Economy Class passengers may check in up to 2 bags, with each weighing no more than 23 kg, while Business Class travelers can bring up to 32 kg per bag. Additional baggage fees apply and vary by route.
• Preferred Seating & Extra Legroom – Want to stretch out during your flight? You can request an upgrade to extra legroom or preferred aisle/window seats at the airport check-in counter. These seats are usually located near emergency exits or at the front of the Economy cabin, offering easier boarding and disembarkation.
• Seat Selection – Choose where you sit! Whether traveling solo or in a group, ITA Airways allows passengers to preselect seats during check-in at the airport. Window, aisle, or close to the front – just ask the staff for availability.
• Hotel Booking Assistance – ITA Airways representatives at PNL Main Terminal can assist you with finding accommodations. The airline partners with various hotels, hostels, and vacation rentals, often at discounted rates, to match your travel budget and preferences.
• Travel Insurance – ITA Airways offers optional travel insurance for last-minute purchase at the airport. This includes coverage for flight delays, cancellations, lost baggage, and medical emergencies. It’s a stress-free way to protect your trip, even if you’re booking it just before boarding.

Flight Delay and Cancellation at ITA Airways PNL Terminal

If your flight is delayed by 3 hours or canceled within 14 days of the scheduled departure, you can choose one of the following options –

• Claim a 100% refund on the unused portion of the fare
• The airline will arrange the next available flight under the comparable class of service.
• Change the flight to a later date or destination under the same fare rules and cabin class.

However, passengers can still receive compensation for delayed or canceled flights –

Flight Distance	Compensation (EUR)
Up to 1,500 km	250
More than 1,500 km within the EU	400
1,500 – 3,500 km (for flights outside the EU)	400
More than 3,500 km	600

Dining/Shopping Options at ITA Airways PNL Terminal

For shopping enthusiasts, they can indulge in high-end retail therapy, which includes plenty of duty-free shops and restaurants. The airline offers a unique retail experience for passengers.

Restaurants	Shops
Bento Sushi	Swarowski
Camden Foods Co.	DFS Duty-Free
Buffalo Wild Wings	Pandora
Urban Crave	5th & Sunset
McDonald’s	Cell Phone Purchase (AT&T)
Dunkin Donuts	Michael Kors
Jamba Juice	Victoria’s Secret
Peets Coffee & Tea	Coach
Camden Foods Zippin	Hugo Boss
Vino Kitchen & Bar	Brooks Brothers

Facilities/Amenities at ITA Airways PNL Terminal

Besides facilitating boarding and arrivals, the ITA Airways PNL Terminal offers a range of amenities and services that elevate passengers’ travel experience. offers the following amenities –

Map for ITA Airways PNL Terminal – Pantelleria Airport

Navigating ITA Airways PNL Terminal is easy, the map listed below offers a detailed layout of all facilities and amenities available for passengers –

Contact ITA Airways PNL Terminal – Pantelleria Airport

Ensuring a smooth travel through ITA Airways PNL Terminal requires meticulous planning. To support that, you can contact the ITA Airways representative at PNL Terminal at the number mentioned below. You can change the flight, request seat upgrades, complete check-in, upgrade your flight, and address other travel-related queries and concerns.

Twitter	https://x.com/ITAAirways
Facebook	https://www.facebook.com/ITAAirways/
Instagram	https://www.instagram.com/itaairways/
Phone Number	1-877-793-1717

With the nearby hotel, dedicated car rental kiosk, airport parking, and comprehensive transportation options, PNL Airport exemplifies a passenger-friendly design that caters to diverse needs. Use the aforementioned information to make your travel journey smooth and enjoyable.

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