Japan Airlines is the primary hub, looking after its departure and arrival operations. GMP terminal features plenty of amenities and services that offer comfort and convenience. These services include check-in, boarding assistance, baggage handling, Fastrack security, and more.

Here is a detailed overview of all the services and amenities available at Japan Airlines GMP Terminal and other essential information you need for a smooth travel.

Quick Information on Japan Airlines Gimpo International Airport Terminal (GMP)

Refer to the table below to get all the essential information about Japan Airlines GMP Terminal –

Airport NameGimpo International Airport
Airport CodeGMP
Airline Code131
IATA CodeJL
Address112 Haneul-gil, Gangseo-gu, Seoul, South Korea
Contact Number82 1661-2626
Japan Airlines Terminal GMPTerminal I
Arrival TerminalTerminal I
Departure Terminal Terminal I
Ticket CounterDeparture Hall, Terminal I
Official Websitewww.jal.co.jp/in/en
YouTube Pagewww.youtube.com/@japanairlinesworld/about
Facebook Pagewww.facebook.com/JapanAirlinesWorldwide
Twitter Accounttwitter.com/JAL_Official_jp
Instagram Accountwww.instagram.com/japanairlines/?hl=en

What Terminal is Japan Airlines at GMP?

Japan Airlines operates from Terminal I at Gimpo International Airport.

Passengers with a connecting flight from Japan Airlines Gimpo International Airport Terminal need to re-check their baggage if traveling to a non-one world member alliance.

Passengers who do not have the boarding pass for the connecting flight, need to proceed to the Japan Airlines Gimpo International Airport Terminal Departure. You need to complete the check-in procedure at the connecting airline’s transit counter.

You can transfer within the Terminal through AirTran GMP which will take approximately 15-20 minutes.

There are airline executives available to assist passengers at the checked baggage counter. Please do not ask for help from the executives if anything is unclear related to customs.

List of All Japan Airlines Terminals.

Japan Airlines GMP Arrival Terminal

All Japan Airlines flights arrive at Terminal I of Gimpo International Airport.

Upon arrival, head to the immigration counter. At the counter, you need to present the following documents –

  • Visa
  • Passport
  • Immigration card
  • Custom declaration form
  • A return airline ticket or e-ticket

Customs clearance will be conducted at the immigration counter by a CBP officer. Here you can declare the items that you need to carry.

Go to the baggage claim to pick up your luggage. At the Japan Airlines Terminal Arrival, there are designated carousel areas for all the airlines. Follow the signage for Japan Airlines and proceed to the counter to claim your luggage.

At the Arrival Halls, there are plenty of options for onward travel. There’s a dedicated kiosk for car rental, taxis, and ride-sharing services.

Additionally, to facilitate your onward travel you can find ATMs, currency exchange counters, hotel reservation desks, and plenty of duty-free and other shopping outlets.

Japan Airlines GMP Departure Terminal

Terminal I at GMP International Airport looks after the departure operations of Japan Airlines. The terminal features services that enhance the passengers’ travel which include check-in, security screaming, baggage handling service, and shopping and dining options for convenient access.

The ground staff available at Japan Airlines Gimpo International Airport Terminal assures swift clearance and assists with boarding as well as baggage.

There would be a dedicated assistance counter for elderly passengers and special service passengers who would be offered escort service alongside priority check-in and boarding assistance.

Lost and Found Service at Japan Airlines GMP Terminal

In the vent where your baggage is damaged, approach the Lost and Found office at Japan Airlines GMP Terminal and report the issues. If you have already left the airport, you must report the damaged baggage within 7 days of your arrival at the Nearest Japan Airlines Sales Office.

The compensation for the damaged baggage will be covered on a repair basis. Depending on the degree of the damage and the length of time, the airline may implement remedies in addition to the repair.

Delayed baggage – Passengers who have not received their baggage upon arrival at Terminal I must contact the staff as soon as possible. The airline will help search for the baggage and perform the necessary procedures.

If your baggage is found the airline will inform you, arrange the customs clearance, and deliver it to your address as mentioned during filing a report.

If the baggage is still missing the airline will offer a timely update on the status of your baggage. After 30 to 45 days from your arrival date, if the baggage is still not found, Japan Airlines will assist passengers with the compensation.

Travel Services Offered at Japan Airlines GMP Terminal

Japan Airlines GMP Terminal offers plenty of services from time to time to assist passengers in avoiding any last-minute hassles and upgrading their travel for comfort and convenience.

These services include –

  • Check-in – Passengers can request check-in at GMP Terminal I as the counter opens 4 hours and 10 minutes before departure up until 1 hour before departure. Passengers with special requests and assistance need to complete the check-in at the airport.
  • Add extra luggage allowance – Japan Airlines offers extra luggage allowance for an additional fee. The addition of extra luggage to your itinerary is available on top of the free luggage allowance indicated on your flight ticket.
  • Traveling with pets – Passengers must arrive 2 hours before departure to allow pets to the local temperature. Pets allowed for travel in the cabin include dogs, cats, small birds, rabbits, ferrets, hamsters, marmots, squirrels, and chinchillas.
  • Boarding assistance – The airline offers boarding and baggage assistance for passengers with disabilities, traveling with pets, or traveling with children.
  • Passengers with disabilities – Passengers who need assistance with mobility, wheelchairs, vision assistance, speech assistance, cognitive or developmental assistance, and passengers who are ill or injured need to report at the check-in counter of Japan Airlines Gimpo International Airport Terminal.

Flight Delays at Japan Airlines GMP Terminal

In case of a flight delay for 3 hours or more at Japan Airlines GMP Terminal, the airline is liable to pay a delay compensation.

Passengers are not liable for compensation under the following circumstances –

  • Bad weather
  • Incident at the airport
  • Air traffic control strikes
  • State emergency at the departure country

Passengers are liable for the Japan Airlines flight delay compensation if –

  • Delayed occurred for 3 hours or more.
  • Flight was canceled
  • If the flight was less than 3 hours that let you miss the connecting flight and passengers arrive at the destination late by 2 hours or more.
  • Delays were not due to bad weather, emergencies, or other force majeure.

Below is the overview of the compensation for flight delay –

ReasonDistanceLess than 2 hoursMore than 2 hoursMore than 3 hoursMore than 4 hours
Flight Delay1500 km or lessNANA325 USD325 USD
Flight DelayAll flights between 1500 and 3500 kmNANA525 USD525 USD
Flight DelayOver 3500 kmNANA400 USD725 USD

Below is the overview of the compensation for flight cancellation with Japan Airlines –

ReasonDistanceLess than 2 hoursMore than 2 hoursMore than 3 hoursMore than 4 hours
Flight Cancellation1500 km or less225 USD350 USD350 USD350 USD
Flight CancellationAll flights between 1500 and 3500 km325 USD325 USD525 USD525 USD
Flight CancellationOver 3500 km400 USD400 USD400 USD725 USD

Services/Amenities at Japan Airlines GMP Terminal

Japan Airlines GMP Terminal focuses on the comfort and convenience of passengers and features complimentary WiFi, family restrooms, an interfaith chapel, relaxing areas, and more.

  • Baggage Storage
  • Charging Station
  • Family Restrooms
  • Nursing Stations
  • Restrooms
  • Service Animal/Pet Relief Area
  • Travelers Aid
  • Welcome Center

Map for Japan Airlines GMP Terminal

When visiting the Japan Airlines Gimpo International Airport Terminal, refer to the map given below. It outlines the layout and structure of terminal 8 and helps you identify key amenities like the check-in counter, security screening desk, baggage claim area, and all other services that make for a hassle-free travel –

Japan Airlines GMP Terminal offers a range of facilities and amenities that ease the transition at the airport. Whether you’re boarding the flight or arriving at Terminal I, the world-class amenities will help you avoid last-minute hassles giving you peace of mind. The airline’s customer executive will also help passengers with the last-minute amendments ensuring a smooth travel.

FAQs

What terminal does Japan Airlines operate out of at GMP?

The Japan Airlines uses Terminal I at Gimpo International Airport for all its operations including the departures and arrivals.

Are there any lounges available for Japan Airlines passengers upon arrival at GMP?

Yes, Japan Airlines GMP Terminal offers access to the lounges to frequent flyers and tier-status members. These members can access Soho Lounge, Greenwich Lounge, and Admirals Club Lounge.

How early should I arrive at GMP for a Japan Airlines international flight?

For international flights, passengers must arrive 3 hours before the scheduled departure.

Can I find Japan Airlines customer service at their GMP terminal?

Yes, the airline offers dedicated 24/7 customer support at Terminal I which also helps passengers with travel add-ons and any last-minute change request.

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