JetBlue Airways PBI Terminal – Palm Beach Intl. Airport

JetBlue Airways serves as the primary hub at Palm Beach International Airport. With a dedicated check-in counter, security checkpoints, and Baggage Service center the JetBlue Airways PBI terminal offers hassle-free travel to its passengers.

Below is the detailed guidelines for PBI Terminal which include a terminal overview, essential services, and essential contacts that help passengers with smooth navigation and enhance an overall travel experience.

Overview of JetBlue Airways PBI Terminal

Here is everything you need to know about JetBlue Airlines PBI Terminal –

Airport Name	Palm Beach International Airport
Airport Code	PBI
Airline Code	279
IATA Code	B6
Address	JetBlue Airways, Concourse C, 1000 James L Turnage Blvd, West Palm Beach, FL 33415, United States
Contact Number	1 561-471-7400
JetBlue Airways PBI Terminal	Concourse C
Daily Operating Hours	24 Hours Operation
Arrival Terminal	Concourse C
Departure Terminal	Concourse C
Official Website	www.JetBlue.com
YouTube Page	www.youtube.com/user/JetBlue
Facebook Page	www.facebook.com/JetBlue
Twitter Account	twitter.com/JetBlue
Instagram Account	www.instagram.com/JetBlue

What Terminal is JetBlue Airways at PBI?

JetBlue Airways uses Concourse C which handles the arrival and departure at PBI International Airport. JetBlue also serves as the primary hub and offers direct flights to 100 plus domestic and international destinations.

The recommended arrival time at the airport is 90 minutes before departure.

For passenger who prefers to make last-minute bookings, the ticket counters open 2 hours before the scheduled flight and close 30 minutes before departure.

List of All JetBlue Airways Terminals.

JetBlue Airways Arrival Terminal PBI

Upon arriving at JetBlue Airways PBI Terminal, international passengers need to follow the signage for immigration. In addition –

• For all domestic travel, they need to head straight to the Baggage Claim counter.
• Follow the signage and go to the designated baggage carousel area to receive your baggage.
• After you receive your baggage, head to the Arrival Halls to arrange onward travel.
• At the arrival halls, there are plenty of options for public transportation such as shuttle bus, car rental, and taxi services.

JetBlue Airways Departure Terminal PBI

JetBlue flight departs from Concourse C at PBI airport. Once you arrive at JetBlue Airways PBI Terminal, follow these steps –

• Follow the signs to JetBlue Terminal and locate the check-in counter.
• There are also self-service check-in kiosks that help you avoid long queues.
• The check-in counter opens 90 minutes before departure for domestic flights and 180 minutes before departure for international flights.
• Submit your bags at the check-in counter and obtain the boarding pass.
• Keep your baggage tag, boarding pass, and other travel documents handy.
• Once you are through to security, follow the signage for your designated departure gate. 

Also when you wait for the flight, Concourse C offers plenty of shopping and dining options. Besides, there are dedicated seating areas that offer free WiFi that help you relax while you wait for the flight. 

Lost and Found Service at JetBlue Airways PBI Terminal

In case your bags are damaged or delayed at JetBlue Airways Palm Beach International Airport Terminal, the airline will offer all sorts of assistance to passengers. In this case –

• Go to the JetBlue Airways Baggage Service counter to seek additional assistance from the airline’s assistance.
• Fill out the claim form within 4 hours of scheduled arrival.
• You would be issued a Property Irregularity Report (PIR) number. This reference number will be the source of tracking your complaint.
• In case your baggage has been delayed for 24 hours or more from the scheduled arrival. You’re enable to the daily expenses.
• To claim for the daily expenses go to the nearest JetBlue Airways office. You need to submit the receipts for daily essential items like undergarments and toiletries.
• In the vent where baggage is still missing for 21 days from the arrival date, passengers are entitled to JetBlue lost baggage compensation. 

Travel Services Offered at JetBlue Airways PBI Terminal

The airline offers last-minute travel services to foster convenience and comfort avoiding surprises at JetBlue PBI Terminal.

Passengers who travel in a group can access priority boarding or passengers traveling with children can add their infant to their reservation without any hassles.

These services include  –

• Accessibility Assistance – Passengers traveling with a wheelchair, a service animal, or having a medical condition will be offered special assistance related to navigation and boarding at JetBlue PBI Terminal.
• Traveling with Pets – Passengers traveling with pets would be offered check-in assistance at Palm Beach International Airport JetBlue Terminal, as they need to obtain a special JetPaws bag tag. Please that the pet and the carrier would be considered as one personal item. 
• Group Travel – Passengers in a group of 8-9 travelers would be offered dedicated check-in, seat section, baggage, and boarding assistance at the PBI Concourse C. 
• Military Customers – The airline offers special fares to veterans and active military. Military passengers are entitled to carry 5 checked luggage for free up to 99 lbs each.
• Even More Space – You can upgrade to 7” more legroom and priority boarding at the JetBlue Palm Beach International Airport Terminal. This way you will get easy access to the overhead bins and fast lane to the security checkpoint. 
• Allianz Travel Protection – You can purchase travel insurance which prevents you from minor mishaps, medical emergencies, and last-minute flight cancelation. 

Flights Delays and Cancellation at JetBlue Airways PBI Terminal

Passengers whose flight has been canceled by JetBlue have the option to rebook the flight for free. You can rebook the flight online under Manage Booking or by reaching the airline’s representative at JetBlue PBI Terminal. 

Passengers can rebook the flight to a different destination within the United States.

Compensation for cancelation – Passengers who are eligible for the cancellation compensation will be notified within 7 days on their registered email.

JetBlue Airways compensation for flight delay – Passengers are entitled to flight delay compensation if their flight has been delayed by 4 hours or more –

Delay time	Compensation amount
4 – 4:59 hours	$75 credit
5 – 5:59 hours	$100 credit
6 – 11:59 hours	$150 credit
12 or more hours	$200 credit

Services/Facilities at JetBlue Airways PBI Terminal

JetBlue Airways PBI Terminal offers various facilities and amenities that bring comfort and convenience at every step of their travel while enhancing the overall travel experience. These amenities include – 

Map for Jetblue PBI Terminal

To ensure smooth navigation, one can refer to the Jetblue Palm Beach International Airport Terminal map which outlines the entire keyword alongside key facilities and contact points within the terminal.

JetBlue Airways PBI Terminal is well-equipped with accessible amenities and world-class infrastructure that ease the passengers’ navigation and transition at the airport.

They can enjoy quick navigation with the help of the aforementioned map as well as enjoy services like a nurse room, children’s play area, and pet relief centers that bring more comfort and convenience.

With last-minute travel services offered by the airlines, Concourse C offers much-needed convenience to your existing travel itinerary. 

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