Lion Air flights handle departures and arrivals at Main Terminal at Bandaranaike International Airport (CMB). The Lion Air CMB Terminal caters especially to international travelers making it a comfortable hub for travelers flying from Southeast Asia, the Pacific, and the Middle East.
Here’s a detailed overview of all services and amenities at Lion Air CMB terminal and other necessary information for hassle-free navigation at the airport.
Lion Air CMB Terminal – Bandaranaike International Airport
Below is the overview of all the basic information available about Lion Air CMB terminal:
Airline Name | Lion Air |
Lion Air IATA Code | JT |
Lion Air ICAO Code | LNI |
Airport Name | Bandaranaike International Airport |
Airport IATA Code | CMB |
Airport ICAO Code | VEBS |
Arrival Terminal | Main Terminal |
Departure Terminal | Main Terminal |
Ticket Counter | Departure Hall, Main Terminal |
Address | Katunayake, Sri Lanka |
Official Website | https://www.lionair.co.id/ |
Which Terminal is Lion Air in Bandaranaike International Airport (CMB)?
Lion Air operates at Main Terminal of Bandaranaike International Airport. Main Terminal caters to Umrah flights and has recently been converted into an international low-cost carrier terminal.
Main Terminal has plenty of shopping and dining options such as duty-free outlets, cafes, newsstands, and fine dining restaurants keeping passengers busy traveling on short-haul or long-haul flights.
Lion Air CMB Departures Terminal
Lion Air departs from Main Terminal at Bandaranaike International Airport (CMB). Passengers flying outside Indonesia must complete the check-in 75 minutes before scheduled departure. Travelers flying with children, and pets or who have special requests to make must arrive 3 hours before scheduled departure.
Lion Air CMB Arrivals Terminal
The Lion Air flight arrives at Main Terminal of Bandaranaike International Airport (CMB). Upon arrival, clear signage allows passengers to navigate Main Terminal easily. The essential services offered at Lion Air CMB arrivals terminal include baggage claim, immigration, and customs, especially for international travelers.
What to Do if Baggage Is Delayed or Damaged at Lion Air CMB Terminal?
Lion Air CMB Terminal gives its best effort to deliver the checked luggage within a reasonable time.
If their baggage is delayed or damaged, they must report the issue at the Lost and Found counter. The airline will then issue a File Reference Number.
Passengers who have left items at the CMB Airport must file a complaint within 7 days for domestic flights and 21 days for international travel.
Travel Services Offered at Lion Air CMB Terminal
Passengers have the option to add certain travel services last minute at the Lion Air CMB terminal to enhance their travel experience. You can add insurance, request to change flights, select seats, complete check-in at the terminal, and more.
- Add Travel Insurance: Passengers traveling from Main Terminal can add travel insurance that will offer coverage for personal accidents, medical coverage due to accidents, travel delays, travel cancellations, trip curtailment, and more.
- Change Flight: Passengers can change travel plans at the last minute (up to 3 hours before departure) at Main Terminal. A difference in fare and a change fee may apply.
- Refund Request: Travelers who are willing to cancel the flight can do so at the airport 3 hours before departure. Tickets are valid for refund after 3 months from the date of departure.
- Seat Assignment: Passengers can purchase prepaid seats 2 hours before departure at the check-in counter. The airline offers extra legroom seats and emergency exit row seats for a fee.
- Add Meals: Pre-booked meals can be ordered 2 hours before departure at the check-in counter. The pre-booked meals are available for all travel routes.
- Involuntary Change: Passengers whose flight got canceled or have a significant schedule change can rebook the flight complimentarily. You can change the travel date no more than 3 days apart from the original departure date.
Dining/Shopping Options at Lion Air CMB Terminal
Lion Air KSR terminal has many retail outlets, including duty-free shopping, global fashion brands, and 24/7 convenience stores.
- DFS Duty-Free
- Batik Keris
- Periplus Bookstore
- The Executive
Besides, there are plenty of restaurants and cafes that are open 24 hours a day at Main Terminal. These include:
- A & W
- Bakmi GM
- Bakso Solo
- Dunkin Donuts
- 2B, Departure Hall
- 2F, Arrival Hall
- JJ Royal Cafe
- KFC
- Maxx Coffee
- Papabunz
- Tana Java
Amenities/Facilities at CMB Terminal
Lion Air CMB terminal features several amenities such as free WiFi, charging pods, and ATMs. For relaxation, there are comfortable seating areas, family restrooms, prayer rooms, and multiple lounges for added luxury and convenience.
The ground transportation options include taxi- services, and shuttle buses connecting to other terminals and the city centers. These facilities include:
Hotels | Baby Care Facilities |
Kids Zone | Information Desk |
Luggage Storage & Lockers | Baggage Carts |
Luggage Wrapping | Medical Centres |
ATMs / Cash Machines | Banking Services |
Currency Exchange | Spa & Salon Services |
Smoking Areas | Prayer Rooms |
Map of Lion Air CMB Terminal – Bandaranaike International Airport
For easy navigation, below is the interactive map for Lion Air CMB terminal. The map helps passengers locate key checkpoints like check-in, security areas, and baggage handling counters. Besides, the map helps passengers identify key amenities like restrooms, ATMs, currency exchange counters, and lounges, ensuring a quality travel experience.
Contact Lion Air CMB Terminal – Bandaranaike International Airport
Whether you assistance with flight reservations, need to make changes to your travel plans, or complete the airport check-in, you can contact the airline’s staff at Lion Air CMB Terminal through the contact number given below. You can also reach out to the Main Terminal via social media handles like Facebook and Twitter.
https://twitter.com/lionairgroup | |
https://www.instagram.com/lion.air/?hl=en | |
https://www.facebook.com/LionAirGroup/ | |
Phone Number | 94 112 264 444 |
To conclude, Lion Air CMB terminal offers a comprehensive range of travel services, especially to international travelers. Operating from Main Terminal, the terminal features plenty of amenities and services as mentioned such as prayer rooms, a dining zone, special lanes for passengers with reduced mobility, and family restrooms.
With clear signage and world-class infrastructure, Main Terminal ensures a convenient and comfortable travel experience for all passengers.
FAQs
Lion Air operates at Main Terminal of Bandaranaike International Airport.
For international flights, it is recommended to arrive 3 hours before scheduled departure to complete check-in, baggage drop, and security process.
Yes, at Main Terminal visit the Lion Air counter and ask the airline’s staff to change the flight. You can request the flight change 120 minutes before scheduled departure.
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