Lion Air flights handle departures and arrivals at Terminal 1 at Bandar Udara Haluoleo (KDI). The Lion Air KDI Terminal caters especially to international travelers making it a comfortable hub for travelers flying from Southeast Asia, the Pacific, and the Middle East.

Here’s a detailed overview of all services and amenities at Lion Air KDI terminal and other necessary information for hassle-free navigation at the airport.

Lion Air KDI Terminal – Bandar Udara Haluoleo

Below is the overview of all the basic information available about Lion Air KDI terminal:

Airline NameLion Air
Lion Air IATA CodeJT
Lion Air ICAO CodeLNI
Airport NameBandar Udara Haluoleo
Airport IATA CodeKDI
Airport ICAO CodeWAML
Arrival TerminalTerminal 1
Departure Terminal Terminal 1
Ticket CounterDeparture Hall, Main Terminal
AddressJl. Bandara Haluoleo, Ambaipua, Kec. Ranomeeto, Kabupaten Konawe Selatan, Sulawesi Tenggara 93871, Indonesia
Official Websitehttps://www.lionair.co.id/

Which Terminal is Lion Air in Bandar Udara Haluoleo (KDI)?

Lion Air operates at Terminal 1 of Bandar Udara Haluoleo. Terminal 1 caters to Umrah flights and has recently been converted into an international low-cost carrier terminal.

Terminal 1 has plenty of shopping and dining options such as duty-free outlets, cafes, newsstands, and fine dining restaurants keeping passengers busy traveling on short-haul or long-haul flights.

Lion Air KDI Departures Terminal

Lion Air departs from Terminal 1 at Bandar Udara Haluoleo (KDI). Passengers flying outside Indonesia must complete the check-in 75 minutes before scheduled departure. Travelers flying with children, and pets or who have special requests to make must arrive 3 hours before scheduled departure.

Lion Air KDI Arrivals Terminal

The Lion Air flight arrives at Terminal 1 of Bandar Udara Haluoleo (KDI). Upon arrival, clear signage allows passengers to navigate Terminal 1 easily. The essential services offered at Lion Air KDI arrivals terminal include baggage claim, immigration, and customs, especially for international travelers.

What to Do if Baggage Is Delayed or Damaged at Lion Air KDI Terminal?

Lion Air KDI Terminal gives its best effort to deliver the checked luggage within a reasonable time.

If their baggage is delayed or damaged, they must report the issue at the Lost and Found counter. The airline will then issue a File Reference Number.

Passengers who have left items at the KDI Airport must file a complaint within 7 days for domestic flights and 21 days for international travel.

Travel Services Offered at Lion Air KDI Terminal

Passengers have the option to add certain travel services last minute at the Lion Air KDI terminal to enhance their travel experience. You can add insurance, request to change flights, select seats, complete check-in at the terminal, and more.

  • Add Travel Insurance: Passengers traveling from Main Terminal can add travel insurance that will offer coverage for personal accidents, medical coverage due to accidents, travel delays, travel cancellations, trip curtailment, and more.
  • Change Flight: Passengers can change travel plans at the last minute (up to 3 hours before departure) at Main Terminal. A difference in fare and a change fee may apply.
  • Refund Request: Travelers who are willing to cancel the flight can do so at the airport 3 hours before departure. Tickets are valid for refund after 3 months from the date of departure.
  • Seat Assignment: Passengers can purchase prepaid seats 2 hours before departure at the check-in counter. The airline offers extra legroom seats and emergency exit row seats for a fee.
  • Add Meals: Pre-booked meals can be ordered 2 hours before departure at the check-in counter. The pre-booked meals are available for all travel routes.
  • Involuntary Change: Passengers whose flight got canceled or have a significant schedule change can rebook the flight complimentarily. You can change the travel date no more than 3 days apart from the original departure date.

Dining/Shopping Options at Lion Air KDI Terminal

Lion Air KSR terminal has many retail outlets, including duty-free shopping, global fashion brands, and 24/7 convenience stores.

  • DFS Duty-Free
  • Batik Keris
  • Periplus Bookstore
  • The Executive

Besides, there are plenty of restaurants and cafes that are open 24 hours a day at Terminal 1. These include:

  • A & W
  • Bakmi GM
  • Bakso Solo
  • Dunkin Donuts
  • 2B, Departure Hall
  • 2F, Arrival Hall
  • JJ Royal Cafe
  • KFC
  • Maxx Coffee
  • Papabunz
  • Tana Java

Amenities/Facilities at KDI Terminal

Lion Air KDI terminal features several amenities such as free WiFi, charging pods, and ATMs. For relaxation, there are comfortable seating areas, family restrooms, prayer rooms, and multiple lounges for added luxury and convenience.

The ground transportation options include taxi- services, and shuttle buses connecting to other terminals and the city centers. These facilities include:

HotelsBaby Care Facilities
Kids ZoneInformation Desk
Luggage Storage & LockersBaggage Carts
Luggage WrappingMedical Centres
ATMs / Cash MachinesBanking Services
Currency ExchangeSpa & Salon Services
Smoking AreasPrayer Rooms

Map of Lion Air KDI Terminal – Bandar Udara Haluoleo

For easy navigation, below is the interactive map for Lion Air KDI terminal. The map helps passengers locate key checkpoints like check-in, security areas, and baggage handling counters. Besides, the map helps passengers identify key amenities like restrooms, ATMs, currency exchange counters, and lounges, ensuring a quality travel experience.

Contact Lion Air KDI Terminal – Bandar Udara Haluoleo

Whether you assistance with flight reservations, need to make changes to your travel plans, or complete the airport check-in, you can contact the airline’s staff at Lion Air KDI Terminal through the contact number given below. You can also reach out to the Terminal 1 via social media handles like Facebook and Twitter.

Twitterhttps://twitter.com/lionairgroup
Instagramhttps://www.instagram.com/lion.air/?hl=en
Facebookhttps://www.facebook.com/LionAirGroup/
Phone NumberN/A

To conclude, Lion Air KDI terminal offers a comprehensive range of travel services, especially to international travelers. Operating from Terminal 1, the terminal features plenty of amenities and services as mentioned such as prayer rooms, a dining zone, special lanes for passengers with reduced mobility, and family restrooms.

With clear signage and world-class infrastructure, Terminal 1 ensures a convenient and comfortable travel experience for all passengers.

FAQs

Which terminal does Lion Air use at Bandar Udara Haluoleo?

Lion Air operates at Terminal 1 of Bandar Udara Haluoleo.

How early should I arrive at the Lion Air Terminal for my flight?

For international flights, it is recommended to arrive 3 hours before scheduled departure to complete check-in, baggage drop, and security process. 

Can I change my flight or request a refund at the Lion Air KDI Terminal?

Yes, at Terminal 1 visit the Lion Air counter and ask the airline’s staff to change the flight. You can request the flight change 120 minutes before scheduled departure.

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