LOT Polish Airlines ZAG Terminal – Zagreb Airport

Are you traveling with LOT Polish Airlines and not sure what terminal to use at ZAG? The airline operates from Terminal 1 which is also known as LOT Polish Airlines Terminal ZAG. The terminal features a range of amenities and services for hassle-free travel. Also, the trained staff present here help passengers manage their reservations efficiently. Here’s a comprehensive guide for Zagreb Airport LOT Polish Airlines Terminal and all the essential information you need to navigate the terminal.

LOT Polish Airlines Terminal ZAG Information

The  LOT Polish Airlines Terminal ZAG serves as a gateway to Poland and the rest of Europe, Below is the overview of all the essential information you need to board your flight –

Airport Name	Zagreb Airport
Airport Code	ZAG
Address	Ulica Rudolfa Fizira 21, 10150, Zagreb, Croatia
LOT Polish Airlines ZAG Terminal	Terminal 1
Daily Operating Hours	24 Hours Operation
Airport Phone Number	385 1-295 5000
LOT Polish IATA Code	LO
LOT Polish ICAO Code	LOT
Official Website	www.lot.com

What Terminal is LOT Polish Airlines at ZAG Terminal?

The airline uses Terminal 1 at ZAG Airport for departures and arrivals. The Star Alliance carrier offers direct flights from Zagreb Airport LOT Polish Airlines terminal to Warsaw and Krakow. The airlines offer connectivity to Europe, the Middle East, and North Africa from the ZAG terminal. Eligible passengers have access to the following amenities at LOT Polish Airlines Terminal ZAG –

• • Complimentary WiFi at ZAG Terminal 1

• • 24/7 assistance related to special requests, seat selection, and manage booking

• • Priority boarding premium cabin members and frequent flyers

LOT Polish Airlines ZAG Terminal Arrivals

Passengers disembarking at LOT Polish Airlines ZAG Terminal 1 will find the baggage claim area at the arrival halls. The LOT Polish Airlines Zagreb Airport Terminal 1 also includes Customs & Immigration. The waiting time here is less than 15 minutes as there are multiple counters available that make custom clearance a swift process. The arrivals halls of Zagreb Airport LOT Polish Airlines terminal also include a Lost and Found desk and transportation options.

LOT Polish Airlines Zagreb Airport Terminal Departures

Passengers boarding a flight with LOT Polish must head to the airline’s check-in counter at Terminal 1 of ZAG International Airport. The check-in counter is open 3 hours prior up to 45 minutes before scheduled departure. Passengers who are traveling with infants, with pets, or traveling as unaccompanied minors must complete the check-in at the airport check-in counter. Passengers can also use a self-service check-in kiosk which operates between 12 hours up to 1 hour before departure. Following passengers can use the self-service check-in counter –

• • Passengers who booked the flight on LOT Polish Airline’s website.

• • Passengers who have already e-Visa approved or a resident of Poland.

• • Booked flights must be operated by LOT Polish. If it is a codeshare flight, the first flight segment must be operated by LOT Polish.

After you collect the boarding pass, head to the baggage drop-off area at the Departure Hall, submit the luggage and collect the baggage tags for your luggage. You can purchase the extra baggage allowance here. The waiting time at the TSA security screening area is 15 minutes, and then you head to the assigned boarding area. List of all Airlines Terminals.

LOT Polish Airlines Lost & Found at ZAG Airport

Passengers having problems with their baggage must contact the LOT Polish Lost and Found department at the arrivals halls at ZAG. In case of damaged baggage, you need to report it immediately at LOT Polish Airlines Terminal Zagreb Airport. You would be asked to lodge an official complaint. You will receive a Reference File Number which will allow you to track the status of your complaint. Travelers must report the damaged baggage within 7 days of arrival. If your baggage is delayed, you need to report it the same way as damaged baggage. A File Reference Number will be issued which will help passengers trace their bags. You must be aware of the deadlines for  reporting baggage –

• • For delayed and damaged baggage – within 7 days from the date of arrival

• • Lost baggage – within 2 years

LOT Polish Airlines Services at Terminal 1

Here is the list of services and amenities available at the Zagreb Airport LOT Polish Airlines Terminal –

• • Flight changes/cancelation (up to 3 hours before departure)

• • Self-service check-in kiosk

• • Excess baggage allowance

• • Lost and Found service

• • Priority baggage handling

• • Visa and immigration desk

• • Baggage claim counter

• • LOT Polish unaccompanied minor service

• • International pet travel assistance

• • Infant reservation (must be booked 3 hours before departure

List of All LOT Polish Airlines Terminal

Map of ZAG Airport LOT Polish Terminal Map

Refer to this map to navigate the LOT Polish Airlines Zagreb Airport Terminal – LOT Polish Airlines Terminal ZAG offers hassle-free services for the passengers thus enhancing the passengers’ travel experience. Terminal 1 offers world-class amenities and services with a focus on providing comfortable travel to its passengers.

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