Royal Air Maroc NBO Terminal – Jomo Kenyatta Intl. Airport

Royal Air Maroc NBO Terminal is the primary hub of Royal Air Maroc and is located at Terminal 1 at Jomo Kenyatta International Airport. The terminal offers a range of amenities and services for eligible Royal Air Maroc passengers.

Here’s the guide for all the essential contacts and information you need to navigate Jomo Kenyatta International Airport Royal Air Maroc terminal.

Royal Air Maroc Terminal Information NBO International Airport

Airport Name	Jomo Kenyatta International Airport
Airport Code	NBO
Address	Airport North Rd, Nairobi, Kenya
Royal Air Maroc Terminal NBO	Terminal 1
Airport Phone Number	254 20 8271000
Royal Air Maroc IATA Code	AT
Royal Air Maroc ICAO Code	RAM
Ticket Counter	Departure Hall, Terminal 1.
Official Website	www.royalairmaroc.com
Airport Website	https://www.kaa.go.ke/

What Terminal is Royal Air Maroc at NBO Airport?

The Royal Air Maroc is at Terminal 1 of the Jomo Kenyatta International Airport which comprises a range of shopping outlets, a food court, a check-in counter, baggage claim, and arrival halls.

Royal Air Maroc Departure Terminal at NBO Airport

When you step into the Royal Air Maroc NBO terminal departure you will be greeted with the airline’s signboards for check-in and boarding gates.

The check-in counter opens from 3:00 am up until the last scheduled departure. The Royal Air Maroc check-in counter is located at Terminal 1.

The wheelchair reservation counter is located pre-security at the curbside of the departure halls. Wheelchairs must be booked 2 hours before departure.

Passengers who have a layover for more than 3 hours can head to the partner’s airport lounge.

Royal Air Maroc Arrival Terminal at NBO Airport

Upon arrival, you need to head towards the baggage carousel area. The LED monitors will display the flight number that will guide passengers towards the dedicated carousel.

Passengers will be assisted by the dedicated airline staff at the NBO terminal arrival halls to retrieve checked baggage and wheelchairs.

The customs and immigration desk is located at the arrival halls of Terminal 1.

Passengers with connecting flights at the NBO terminal would be escorted by a dedicated agent who accompanies passengers to the connecting flight area.

Baggage Claim at Royal Air Maroc Terminal NBO Airport

Passengers need to head toward the lower level and look for the signs that direct to the baggage carousel area.

Passengers who need to claim compensation for delayed or lost baggage must visit the customer service desk located outside the arrival area at the Royal Air Maroc Jomo Kenyatta International Airport terminal.

Lost & Found Desk Assistance

Passengers who leave behind items or baggage on the RAM’s aircraft, need to submit a claim by visiting the Lost and Found desk at Royal Air Maroc Jomo Kenyatta International Airport terminal arrival.

Please note that objects or baggage that leave unattended will be kept for 60 days from the date the item was found.

Royal Air Maroc Lounge at NBO Airport

There is no dedicated airline lounge at Jomo Kenyatta International Airport Royal Air Maroc Terminal. Here are the following facilities located in this lounge –

• • Free Wi-Fi

• • Refreshments

• • Alcoholic beverages

• • Air conditioning

• • Non-smoking

• • TV

• • Showers

• • Disabled access

List of all Royal Air Maroc Terminals.

Map of Royal Air Maroc Terminal at NBO Airport

Passengers who have a hard time navigating the Royal Air Maroc Jomo Kenyatta International Airport terminal can access the map below-

At Royal Air Maroc NBO Terminal 1 passengers have access to a range of facilities such as check-in, help desk, and ticket counter, provided the navigation is very easy and helps passengers reach easily. Also, there is a range of shopping and dining options at the airline’s terminal that help passengers make the most of the waiting time.

FAQs