Saudi Airlines NBO Terminal – Jomo Kenyatta Intl. Airport

Saudi Airlines serves as a primary hub at the Jomo Kenyatta International Airport. The Saudi Airlines NBO terminal uses Terminal 1A which offers a wide range of amenities and services that cater to the passengers’ travel needs.

Let’s understand what services and amenities are available at Jomo Kenyatta International Airport Saudi Airlines Terminal and how passengers can make the most of their travel.

Saudi Airlines Terminal Information Jomo Kenyatta International Airport

Refer to this table for all the essential information you need about the Saudi Airlines NBO terminal

Airport NameJomo Kenyatta International Airport
Airport CodeNBO
AddressNairobi, Kenya
Saudi Airlines Terminal NBOTerminal 1A
Airport Phone Number254 20 8271000
Saudi Airlines IATA CodeSV
Saudi Airlines ICAO CodeSVA
Official Websitewww.saudia.com

What Terminal is Saudi Airlines at Jomo Kenyatta International Airport?

Saudi Airlines uses Terminal 1A at Jomo Kenyatta International Airport for departure and arrivals.

Saudi Airlines Departure Terminal at Jomo Kenyatta International Airport

Passengers taking a flight from NBO must head to Terminal 1A to board a Saudi Airlines flight. 

At Terminal 1A look for the signage for the Saudi Airlines check-in counter. Complete the check-in process and the airline will issue the boarding pass. The check-in counter opens 3 hours before departure and closes 55 minutes before departure. 

Now, head to the baggage drop-off area. Submit your checked luggage and collect your baggage tags.

The airline offers baggage allowance as per the fare rules. There’s a dedicated counter for the excess baggage purchase. 

Saudi Airlines Arrival Terminal at NBO Airport

Saudi Airlines flight arrives at Terminal 1A which offers state-of-art facilities ensuring a comfortable experience for arriving passengers.

Upon arrival, passengers will proceed to the immigration counter for customs clearance. The officers at  U.S. Customs and Border Protection (CBP) will check the travel documents. Make sure you keep the passport, visa, and other travel documents handy. 

Passengers will then proceed to the arrival halls where they will look for the LED display to visit the dedicated carousel area to retrieve their baggage.

The Saudia Airlines NBO terminal is equipped with adequate signage and information counters that assist passengers in navigating the terminal. 

For ground transportation, there are plenty of options available such as taxis, shuttle services, and car rentals. You can use public transportation such as AirTran NBO which connects Terminal 1A from other terminals, the Long Island Railroad network as well as to city’s Subway network. 

List of all Saudi Airlines Terminal.

Saudi Airlines Lost & Found at Jomo Kenyatta International Airport

Passengers who have left something on board must report immediately upon arrival at the Saudi Airlines arrival Jomo Kenyatta International Airport Terminal.

In case of lost or delayed baggage, do the following –

  • Contact the baggage clearance area desk at the Saudi Airlines NBO terminal before leaving the airport. 
  • Alternatively, you can report the affected baggage online by visiting the airline’s website. You must report within 48 hours of arrival. 
  • Provide all the details such as travel details, as well as description of the lost or delayed items to the airline’s representative.
  • Fill out the form with your full name, Booking reference number, name or brand of the baggage, color, or any other relevant information. 
  • Make sure you have the number of the phone number of NBO Airport Saudi Airlines terminal and the File Reference Number of the report. 

Map of NBO Airport Saudi Airlines Terminal Map 

Refer to this map to navigate the Saudi Airlines NBO Terminal –

Saudi Airlines NBO Terminal offers its passengers a range of modern amenities and services including numerous check-in counters, lost and found services, and diverse shopping and dining options to enhance the passengers’ travel experience. Any experienced or naive passengers can visit Terminal 1A for state-of-the-art facilities and modern amenities ensuring hassle-free travel. 

FAQs

What terminal does Saudi Airlines use at Jomo Kenyatta International Airport?

The airline uses Terminal 1A at NBO Airport for all flight operations. 

Where do Saudi Airlines flights arrive at NBO Airport?

The Saudi Airlines flight arrives at Terminal 1A which also offers other services for hassle-free travel such as a lost and found desk, hotel reservation helpdesk, car rental booking, and baggage handling service. 

Where do Saudi Airlines flights depart from at NBO Airport?

The Saudi Airlines flight departs from Terminal 1A. Passengers who have not completed the online check-in must arrive at least 3 hours before departure for a smooth transition. 

Is there a lost and found desk at the Saudi Airlines terminal at NBO?

Yes, there’s a dedicated lost and found desk at Jomo Kenyatta International Airport Saudi Airlines terminal where the airline’s representative offers assistance related to delayed, damaged, or lost baggage. 

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