Volotea GOA Terminal – Genoa Cristoforo Colombo Airport

GOA Airport Volotea Terminal offers eligible passengers prompt travel services that help them manage their travel plans efficiently. The airline at GOA terminal leaves no stone unturned in providing expensive travel, rather offering flexibility at affordable costs that help them with last-minute cancelation and flight booking.

Let’s understand what services are available at Genoa Cristoforo Colombo Airport Volotea Terminal, and how you can avail of them without risking your travel.

Genoa Cristoforo Colombo Airport Volotea Terminal GOA Information

Here’s all the basic information you need to know about Volotea Airlines at Genoa Cristoforo Colombo Airport.

Airport Name	Genoa Cristoforo Colombo Airport
Airport Code	GOA
IATA Designator	V7
Airline Code	712
Address	Aeroporto di Genova Cristoforo Colombo, Via Pionieri e Aviatori d’Italia, 16154 Genova GE, Italy
Contact Number	39 010 60151
GOA Volotea Airlines Terminal	Terminal 1
Daily Operating Hours	24/7 a week, 365 days a year
Official Website	www.volotea.com
Twitter	twitter.com/volotea
Facebook	www.facebook.com/Volotea
YouTube	www.youtube.com/@Volotea

What Terminal is Volotea Airlines at GOA Terminal?

Volotea Airlines operates from Terminal 1 at Genoa Cristoforo Colombo Airport which handles the departure as well as arrivals.

At Terminal 1, Volotea Airlines offers flight check-in, cancelation, flight change, class of service upgrade, pet travel service, unaccompanied minor travel, and add/purchase extra baggage.

Genoa Cristoforo Colombo Airport Volotea Terminal offers free WiFi and access to the airport lounge at the terminal ensuring a comfortable travel experience while you spend quality time waiting for your flight.

The advanced security screening process expedites the clearance thus helping you board the flight hassle-free while saving your precious time.

Volotea  Airlines GOA Terminal Arrivals

The arrivals for the airlines are entirely managed at GOA Airport Volotea Terminal 1. Upon arrival, passengers who are flying internationally need to go through the Customs & Inspection. The advanced tracking system here has expedited the process thus helping passengers with rapid clearance.

After passing through the Cuistoms, the travelers must proceed to the Arrival Halls to pick up their checked luggage. The carousel area is located near the arrival gates, ensuring a smooth transition from here to the existing gate.

There are a range of hotels and AirBNBs available near Genoa Cristoforo Colombo Airport Volotea Terminal or one can visit the downtown area for a range of options.

For onward travel, there are plenty of options for public transportation such as shuttle, rapid-transit system, and bus service.  There are car rentals and taxi kiosks available at the exit of the Main Terminal.

Volotea  Airlines GOA Terminal Departures

Volotea Airline operates its departure from GOA airport which handles the airline’s domestic as well as international flight schedule. Passengers must arrive 3 hours before departure at Genoa Cristoforo Colombo Airport Volotea Terminal for international travel, and 2 hours before for domestic departure.

When you arrive at Terminal 1, look for the LED information screen that will display the real-time status of your flight and locate the check-in counters.

The check-in for international flights must be completed 60 minutes before departure and 30 minutes for domestic flights.

There are dedicated self-service check-in counters as well as traditional counters where you can complete the check-in and obtain the boarding pass.

After you complete the check-in, head to the security clearance area that will take you to the boarding gate.

List of All Volotea Airlines Terminals.

Lost & Found Services at Volotea Airlines GOA Terminal

Passengers who have left items on board must contact the airline’s agent Genoa Cristoforo Colombo Airport Volotea Terminal. 

If your baggage is delayed or damaged, you need to report it immediately and fill out the form provided by Volotea Airlines. Provide detailed information about your missing baggage. You may be asked to disclose the brand, color, and size of the baggage.

You would be provided a File Reference Number which you can use to track the status of the delayed or missing luggage.

Travel Services Offered at Volotea GOA Terminal

Below is the list of travel services that are offered at Genoa Cristoforo Colombo Airport Volotea Terminal that help passengers plan their travel effectively –

• Flight cancellation – Passengers have the option to request flight cancellation at the airport provided that the request must be completed up to 3 hours before departure. Volotea flight cancellation fee may apply.
• Make flight changes – Passengers can reschedule or rebook their flight to a different travel date or destination up to 3 hours before for international travel and 2 hours before for domestic travel. The change request would be accepted at Genoa Cristoforo Colombo Airport Volotea Terminal. Keep your booking reference number handy.
• Name correction – Passengers are allowed to request name correction up to 3 characters provided the name on the passport must be accurate. The request is subject to a fee at the Volotea Terminal.
• International pet travel – Passengers are allowed to carry small cats and dogs. However, they can add the pet last minute to their reservation up to 3 hours before the scheduled flight. You need to presePet fee may apply.
• Group reservation – 10 or more passengers can request a last-minute travel at Genoa Cristoforo Colombo Airport Volotea Terminal provided you must book 3 hours before scheduled departure.
• Add extra baggage allowance – You can add extra baggage at the Genoa Cristoforo Colombo Airport provided the size of any checked luggage must not exceed 32 kg and the size must be within 62 linear inches.
• Priority boarding – The priority boarding services are available at the Volotea Terminal for a fee. Passengers avail priority check-in, screening, and boarding the flight. Upon arrival at the destination airport, they would be the first ones to disembark and receive the checked luggage.
• Special assistance – Passengers with reduced mobility can request special assistance at Genoa Cristoforo Colombo Airport Volotea Terminal. A dedicated staff is available to help them with check-in, security screening, and boarding the flight.

Flight Cancellations and delays at Volotea GOA Terminal

Passengers who are denied boarding involuntarily at Genoa Cristoforo Colombo Airport Volotea Terminal are entitled to care and compensation. In addition, passengers are also entitled to re-routing under the same conditions as booked before. Subject to availability, you may change the travel route and can fly on a later date.

Passengers who are denied boarding due to being overbooked are entitled to alternate flight arrangements or a refund on the unused portion of the fare.

Travellers whose flight has been canceled from Genoa Cristoforo Colombo Airport Volotea Terminal within 14 days of scheduled departure are entitled to re-routing or refund. Passengers are also entitled for compensation.

Passengers are not entitled to any compensation if the flight is canceled due to extraordinary circumstances like bad weather, political instability, strikes, and unexpected flight safety shortcomings.

Amenities/Facilities Available at Volotea GOA Terminal

Here is the list of services and amenities that facilitate the passengers’ travel at Genoa Cristoforo Colombo Airport Volotea Terminal –

• Cafes, restaurants, and bars
• Luggage Storage
• Lounges 
• Spa facilities
• Banks, ATMs, and Currency exchange counters 
• 24/7 Information Centre
• Children’s Facilities 
• Postal services
• Wi-Fi
• Medical Center
• Multiple Charging ports 
• Business and Conference Center
• Meet & Greet services
• Lost & Found
• Retail stores, and Duty-free areas
• Smoking areas
• Chapel
• Special services for passengers with reduced mobility

Map of Volotea GOA Terminal

You can browse through the following map that will help you navigate the Genoa Cristoforo Colombo Airport Volotea Terminal

GOA Airport Volotea Terminal offers dedicated services and amenities exclusively for their passengers for ease of travel and comfort. The airline also offers end-to-end solutions to your travel from the terminal by offering car rental, hotel transfers, and accommodations for a hassle-free experience.

FAQs