Wizz Air IST Terminal – Istanbul Airport

The Wizz Air IST Terminal offers its passengers an effective and quick solution related to air travel. With a range of world-class amenities, the terminal enhances the passengers’ travel experience as the airline offers flexible cancellation and flight booking at the IST Terminal operated by Wizz Air.

Let’s understand what services and amenities are offered by Wizz Air and how passengers utilize it for a hassle-free travel experience. 

Wizz Air Terminal Information Istanbul Airport (IST)

Below is the overview of all the basic information you need to know about the Wizz Air IST Terminal –

Airport Name	Istanbul Airport
Airport Code	IST
Address	Tayakadın, Terminal Caddesi No:1, 34283 Arnavutköy/İstanbul, Türkiye
Wizz Air IATA Code	W6
Wizz Air ICAO Code	WZZ
Contact Number	90 444 1 442
Wizz Air IST Terminal	Terminal 1
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Official website	www.wizzair.com
YouTube Channel	www.youtube.com/@WizzAir
Facebook	www.facebook.com/wizzair
Twitter	twitter.com/wizzair
Instagram Account	www.instagram.com/wizzair

What Terminal is Wizz Air at Istanbul International Airport?

Terminal 1 is where the Wizz Air handles departure and arrival which also serves as the gateway to the Middle East and Central Asia. 

With Wizz Air, you can check in for your flight, drop checked luggage, clear security, experience the shopping & dining options, and ample special services that help passengers board the flight.

Wizz Air IST Terminal range of amenities that enhance passengers’ travel such as free WiFi, baggage claim counter, currency exchange desk, group booking services, wheelchair services, and all other special requests that facilitate hassle-free travel. 

Besides, there’s a dedicated waiting area post-security where passengers can relax while they prepare to board the flight. You can find here multiple charging stations and ports. 

Wizz Air Departure Terminal at IST Airport

Wizz Air departs from Terminal 1 and offers connectivity to Europe and the Middle East. Terminal 1 which is also known as Wizz Air Istanbul Terminal offers direct as well as connecting flights. 

The check-in counters are located at the Main Terminal as you need to look for the signage. Passengers traveling internationally must arrive 3 hours before departure. 

The check-in counter also displays the flight information screen that gives the real-time update for your flight throughout the terminal. 

After you complete the check-in, drop baggage, and pass through the security passengers can access to range of amenities such as shopping, dining, and lounge access that help you spend quality time at the Wizz Air Istanbul Terminal. 

Wizz Air Arrival Terminal at IST Airport

Wizz Air IST Terminal handles the arrivals which offers a seamless and hassle-free experience for passengers.

Upon arrival, head to the Security & Customs which is laced with advanced technology that handles huge volumes of passengers with ease. The waiting times are very low compared to other international airport around the world.

After customs clearance, you can collect your baggage by heading to the carousel area at the Arrival Halls. The Wizz Air Istanbul Terminal is equipped with numerous survive that can ease your travel such as currency exchange counters, ATMs, hotel accommodation service, and a tourist information desk.

After you exit the baggage claim, there are multiple transportation options such as taxis, car rentals, and bus services available for your onward journey from the airport. 

Lost & Found Services at Wizz Air Istanbul Terminal

If your baggage is delayed, damaged, or lost at the Wizz Air IST Terminal you need to report the issue immediately upon arrival. All you need to do is  – 

• Visit the Lost Luggage Desk at the Arrivals Area where the Wizz Air representative will help you file the Property Irregularity Report.
• If the baggage is not found within 21 days of filing the report, the Wizz Air would be liable for the loss. 
• The airline is not liable for the baggage mistakenly picked up by other passengers. All the cost of liability is under the sole discretion of the passenger whose baggage is lost.

Wizz Air takes responsibility of the damaged bag in the following ways –

• Passengers need to report the damaged bags within 7 days of arrival.
• If the baggage is delayed and it is delivered damaged, you can report within 21 days from the date of delivery of baggage.
• If there is damage to the carry-on bag, you need to report the damage immediately.
• Passengers are responsible for the damage before the baggage is boarded on the flight. 

In case your baggage was damaged while received at Wizz Air Istanbul Terminal, you need to arrange repair service for your baggage, obtain a receipt and the airline will cover the cost.

If the baggage is beyond repair, you need to seek a written confirmation from the repair shop mentioning the baggage type and the current value of the baggage. 

Travel Services Offered at Wizz Air Istanbul Terminal

For passengers who need to further arrange their travel plans or need to resolve booking-related queries, the Wizz Air Istanbul Terminal has the following services to offer –

• Flight change – Passengers can request the change to the date, time, or destination to their existing reservation at Wizz Air Istanbul Terminal. You must complete the request up to 3 hours before scheduled departure. Fare difference and a flight change fee apply.
• Name change – The airline allows name correction to a maximum of 3 characters in the name which is added to the reservation. The Wizz Air Istanbul Terminal allows abbreviated names to be extended or reduced to match the name on the passport. The Wizz Air name change request must be completed up to 2 hours before departure.
• Flight cancellation – The last-minute flight cancellation must be anytime before the scheduled departure at Wizz Air Istanbul Terminal. Passengers are entitled to get a full refund on the unused portion of the fare. 
• Check-in – Passengers can complete the check-in at Wizz Air Istanbul Terminal for free. Check-in starts 2 hours before and closes 40 minutes before scheduled departure. 
• Add/purchase extra baggage – Passengers have the option to purchase the extra baggage at the Wizz Air IST Terminal. Visit the check-in area and ask the agent tp add excess baggage to your flight. Pay the required fee. 
• Seat allocation – You can ask the Wizz ir agent at the Istanbul airport to assign you the seat you prefer. You can ask for front row or upfront seats where you would be amongst the first to exit the aircraft. Seat selection must be completed at the time of check-in. 

Flight Cancellations and delays at Wizz Air IST Terminal

Passengers whose flight is delayed, or canceled at Wizz Air Istanbul Terminal are entitled to the following – 

Flight Distance	Delay Duration	Entitlements
Under 1500 km	After 2 hours	– Refreshment/meal voucher + Two free phone calls
Over 1500 km	After 3 hours	– Refreshment/meal voucher + Two free phone calls
Over 3500 km	After 4 hours	– Refreshment/meal voucher + Two free phone calls
More than 5-hour wait	More than 5 hours	– Refreshment/meal voucher + Two free phone calls+ hotel accommodation + rebook free flight

In case of flight cancellation, you can ask the airlines at Wizz Air Istanbul Terminal for the following –

• Rebook flights for free
• Cancellation for the unused portion of the fare and get a refund as Wizz credits.
• Complimentary hotel accommodation and ground transportation
• Two free phone calls

Amenities/Facilities Available at Wizz Air Istanbul Terminal

Below is the list of the following services available at Wizz Air IST Terminal –

• Amenity/Service
• Smoking Areas
• Wi-Fi
• Charging Points
• Banks & ATMs
• Foreign Exchange Service
• Prayer Rooms
• Fresh Air Terrace
• Beauty Services & Spa
• Security and Baggage Restrictions
• Complimentary Water Dispenser
• Television Viewing Areas
• Napzone Areas
• Youth Lounge
• Library
• Museums and Exhibitions
• Airport Hotel

Shopping and Dining options at Wizz Air Istanbul Terminal

From apparel to electronics, bookstores to fashion accessories you can encounter high-end global brands that grace the presence at Wizz Air Istanbul Terminal. Here, you can find the stores of the following brands –

• Air Mobile
• Airport WiFi
• Alix Avien
• Altınbaş
• Boss
• Bottega Veneta
• Brandy’s
• Bvlgari
• Cartier
• Colin’s
• Celine
• Cube
• D’S Damat
• Dior
• D&R

Here are the list of food outlets that are available at Wizz Air Terminal at Istanbul Airport –

Map of Wizz Air IST Terminal

Follow this map to navigate for Wizz Air Istanbul Terminal –

List of All Wizz Air Terminal

How to contact Wizz Air Istanbul Terminal?

Passengers can reach out to the airline’s representative of Wizz Air IST Terminal through the following ways –

Twitter	https://twitter.com/JFKairport
Facebook	https://www.facebook.com/JFKairport.Official
Website	https://www.jfkairport.com/
Phone Number	1-855-589-55305

Wizz Air Istanbul Terminal offers a range of amenities and services that ensure hassle-free travel for their passengers. The airline offers plenty of last-minute services that bring flexibility to your travel, and also help you save from hefty fees and time at the airport. 

FAQs