KLM LUX Terminal – Luxembourg Airport

KLM Royal Dutch Airlines operates from Two Passenger Terminals at Luxembourg Airport (LUX). The KLM Terminal LUX is known for its world-class amenities and impromptu customer service, which empower passengers at every step of the travel process. KLM Airlines also offers last-minute travel services to upgrade passengers comfortably and conveniently.

In this article, we will cover a detailed guide for all facilities and amenities available at KLM Royal Dutch Airlines LUX Terminal and other essential information for any passenger’s needs for hassle-free navigation. 

KLM LUX Terminal – Luxembourg Airport

Refer to the table below to get all the important information about KLM at Two Passenger Terminals:

Airline Name	KLM
KLM IATA Code	KL
KLM ICAO Code	KLM
Airport Name	Luxembourg Airport
Airport IATA Code	LUX
Airport ICAO Code	ELLX
Arrival Terminal	Two Passenger Terminals
Departure Terminal	Two Passenger Terminals
Ticket Counter	Departure Hall, Two Passenger Terminals
Address	Rue de Trèves, 2632 Findel, Luxembourg
Official Website	https://www.klm.com/

What Terminal is KLM at LUX International Airport?

KLM Royal Dutch Airlines uses Two Passenger Terminals for all its departure and arrival operations. LUX Airport KLM Two Passenger Terminals is equipped with duty-free shopping outlets and other shopping and dining options to enhance passengers’ quality travel experience. To transfer within the terminal, passengers can access AirTran LUX, which operates every 6 minutes. The transportation options at Two Passenger Terminals include a ride-sharing service, a dedicated car rental kiosk, and taxis.

KLM LUX Departures Terminal 

KLM flights depart out of Two Passenger Terminals at LUX International Airport. To check in at the airport, passengers must arrive 3 hours before departure for hassle-free boarding. The check-in counter closes 60 minutes before departure. After obtaining the boarding pass, head to the baggage handling area. Passengers can submit baggage up to 45 minutes before departure.

KLM LUX Arrivals Terminal

KLM flights land at Two Passenger Terminals of John F Kennedy International Airport. KLM Terminal LUX welcomes passengers with the immigration process. Passengers must present their passports and boarding passes to expedite the clearance. After you clear the immigration, head to the baggage claim area, which is conveniently located at the arrival halls of Two Passenger Terminals.

What to do if the baggage is delayed at KLM LUX Terminal?

Can’t find your baggage after arriving at KLM Terminal LUX? You need to immediately report at the KLM Lost and Found counter at the arrival halls. Passengers must report the missing baggage before they leave the airport. 

After reporting the delayed baggage, you will receive a Property Irregularity Report (PIR) which is a file reference number that will track the status of the delayed baggage.

After 24 hours if the baggage is not recovered by the airline, passengers can file a claim for the essential expenses like toiletries, a pair of clothes, and undergarments. You need to keep the receipts and must submit them when filing for a claim.

If the baggage is not yet recovered 7 days after arrival, passengers are entitled to the lost baggage compensation.

Travel Services Available at KLM LUX Terminal

KLM LUX Terminal gives attention to all the travel needs of the passengers. For passengers who require special assistance, want to book a last-minute travel, or have a change in their travel plans, the KLM representative will be available 24/7 at Two Passenger Terminals. 

Here is the list of services offered by the KLM available at LUX Two Passenger Terminals – 

• Rent a car – Looking for a car after you disembark? The KLM Arrival terminal at LUX has a tie-up with Hertz, Thrifty, and Dollar that offers exclusive discounts and other benefits. 
• Find your next stay – Want to book a hotel at your destination? There’s a dedicated hotel reservation desk at KLM Royal Dutch Airlines LUX Terminal where passengers can choose from thousands of hotels worldwide.
• Park at the airport – The airline offers a parking spot in advance and board the flight hassle-free. Passengers can enjoy all the premium benefits and also earn miles on every dollar spent. 
• Ticket options for kids—Passengers under 12 years old can book a last-minute ticket at a discounted fare on all travel routes. When booking the flight at the airport, make sure you provide the traveler’s age to get the reduced fare.
• Traveling in a group – Passengers traveling in a group of 10 or more can enjoy benefits like priority boarding, and priority check-in at LUX Two Passenger Terminals. In addition, passengers will get flexibility when canceling the reservation, free changes to the passengers’ names, and reserve seats free of charge. 
• Changing a flight – Depending on the travel route and the class of service booked, passengers can change the flight at the airport, provided the request is completed 3 hours before the flight.
• Children traveling alone – With KLM unaccompanied minor service, the child will receive unlimited support on the ground as well as onboard. The airline representative will make sure that the child reaches the correct plane, look after them during the flight hours, and offer assistance in case of a flight delay. 
• Traveling with pets – Your pet will have a great travel experience while flying from KLM Terminal LUX. Passengers who are traveling with service dogs free of charge.

Flight Delay and Cancellation at KLM LUX Terminal 

Was your flight canceled, delayed or rescheduled at KLM Terminal LUX? If that’s the case, passengers are entitled to compensation as well as certain benefits under Right To Care. 

Passengers are eligible for compensation under the following criteria – 

• If the flight is delayed for 3 hours or more. 
• Passengers traveling on a flight departing from any airport in the United States or the European Union
• Flight delay or cancellation was not caused by extreme circumstances like severe weather, third-party strikes, or any political instability. 

When eligible for compensation, passengers will receive the amount in the form of a travel credit voucher-

Original Flight Distance	Non-Refundable Voucher Value (EUR)
1,500 km or less	350
Between 1,500 and 3,500 km	500
More than 3,500 km	800

Dining/Shopping at KLM LUX Terminal

Whether you’re looking for travel essentials or want to shop for apparel, Two Passenger Terminals has a plethora of shopping options.

Passengers who have a longer waiting hour at LUX Airport KLM Terminal can indulge in a delightful cuisine scene or grab a quick bite as the terminal has plenty of dining options available. Here are the following restaurants and shops options available –

Restaurant	Shop
Chocolates & More	Hugo Boss
McDonald’s	Victoria’s Secret
Shake Shack	Pack N Go
Peets Coffee & Tea	DFS Duty-Free
The Palm Bar & Grille	Coach
La Brea Bakery	Brooks Brothers
Pizza Vino	Duty Free – Fashion
Dunkin Donuts	Michael Kors
Food & Beverage	Pandora
Camden Foods Zippin	Corsa Collections

Facilities/Services at KLM LUX Terminal 

Traveling to/from LUX Airport KLM Terminal can be made simpler with a myriad of amenities and services that ensure that passengers have a comfortable travel experience. Some of the amenities and services at LUX Two Passenger Terminals include – 

• Men Restroom
• Currency Exchange
• Charging Station
• Travelex US Dollar ATM
• Family Restroom
• Hotel Reservations
• Information Counter
• Restrooms
• Service Animal/Pet Relief Area
• Travelers Aid
• Bag storage by SmartCarte
• Lost & Found
• Interfaith Chapel
• Nursing Suite
• Baggage Storage

Map for KLM LUX Terminal – Luxembourg Airport

Getting to Two Passenger Terminals is very easy with a detailed guided map that helps you identify key landmarks and amenities like check-in, security screening, welcome center, departure gates, and more. 

Contact KLM LUX Terminal – Luxembourg Airport

For passengers who have further queries about their travel with KLM, the contact number is given below. Passengers can reach out for all assistance or inquiries about their existing travel. If you need assistance at KLM Terminal LUX or are looking for a virtual Customer Experience Specialist, follow these social media handles below – 

Twitter	https://x.com/KLM
Facebook	https://www.facebook.com/KLM/
Instagram	https://www.instagram.com/klm/
Phone Number	1800 419 3044

In the buzzing hub of KLM Terminal LUX, the airline strives to offer an enjoyable travel experience. With plenty of amenities and services at passengers’ disposal, which include shopping, dining, lounges, and other accessible services, Two Passenger Terminals caters to passengers’ diverse needs. Whether you’re getting to board for KLM flight, connecting to another flight, or just landing at LUX, rest assured you’ll experience a comfortable and memorable travel. 

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