Korean Air NBO Terminal – Jomo Kenyatta International Airport

Korean Air operates from Terminal 1 at Jomo Kenyatta International Airport (NBO). The Korean Air NBO terminal includes a check-in counter, departure gate, and a range of amenities that help passengers with a smooth journey.

Here is everything you need to know about the NBO Airport Korean Air Terminal, and what passengers can expect at the newly renovated Terminal 1. 

Korean Air NBO Terminal – Jomo Kenyatta International Airport

Refer to the table below to get all the important information about Korean Air at Terminal 1:

Airline Name	Korean Air
Korean Air IATA Code	KE
Korean Air ICAO Code	KAL
Airport Name	Jomo Kenyatta International Airport
Airport IATA Code	NBO
Airport ICAO Code	HKJK
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Ticket Counter	Departure Hall, Terminal 1
Address	Embakasi, Nairobi, Kenya
Official Website	https://www.koreanair.com/

What Terminal is Korean Air at NBO Terminal?

Korean Air serves Terminal 1 at Jomo Kenyatta International Airport. Korean Air offers its passengers enhanced amenities and services alongside the award-winning in-flight services while flying out of NBO. 

The airline offers the following amenities to the eligible Korean Air passengers –

• Access to the SkyTeam alliance’s lounges such as the Air France Lounge and the Lufthansa Lounge.
• Complimentary food and beverages inside the lounge
• Priority boarding to Business Class, First Class, and SKYPASS Club members
• Free WiFi at NBO’s Terminal 1

Korean Air NBO Departures Terminal

Passengers arriving at the NBO Airport, Korean Air departing Terminal 1 must keep their passports and travel documents handy. The check-in counter is located at the Departure Hall, pre-security, and opens 3.5 hours before and closes 1 hour before international flight departure. The self-service baggage drop counter is located next to the check-in counter at Counter E, Level 1 of the International Terminal at NBO Airport.

Korean Air NBO Arrivals Terminal

Passengers disembarking at the NBO Korean Air arrival terminal will find the baggage claim desk at Level 0 of the Arrival Halls. Terminal 1 also includes the Customs & Immigration, Lost and Found desk, and transport facilities. The average clearance time at Terminal 1’s Customs is 25 minutes post-arrival. 

Korean Air Lost & Found at Jomo Kenyatta International Airport

Any items that are lost or misplaced on the aircraft will be kept at the Lost and Found office at the Korean Air NBO Terminal at the arrival halls. These items are held for 30 days and then handled over to the NBO airport’s authorities.

Passengers after filing a report can track the status of the delayed or damaged baggage at this page. 

Shopping/Dining at Korean Air NBO Terminal

Below is the list of locations where all shops, restaurants, and other services are available at the NBO Airport Korean Air Terminal –

Restaurant	Shop
Five Borough Food Hall	Hugo Boss
McDonald’s	Pack N Go
Shake Shack	DFS Duty-Free
Peets Coffee & Tea	Coach
The Palm Bar & Grille	Brooks Brothers
La Brea Bakery	Kate Spade
Pizza Vino	Michael Kors
Bento Sushi	Pandora
Blue Point Brewery	Corsa Collections
Dunkin Donuts	Hudson

Facilities/Amenities at Korean Air NBO Airport

• Flight change/cancellation (up to 3 hours before departure)
• Self-service boarding pass counter
• Priority boarding
• Priority baggage handling
• Visa and immigration guidance desk
• Baggage claim
• 24/7 Customer service
• Korean Air international pet travel
• Infant booking (last-minute booking available 3 hours before departure)
• International unaccompanied minor travel (must be at least 14 years of age)
• Add/purchase extra baggage

Map of Korean Air NBO Terminal – Jomo Kenyatta International Airport

The map of Korean Air Jomo Kenyatta International Airport Terminal is a conveniently accessible medium to find helpdesks, counters, etc. within the complex. By using it, passengers can know the locations of baggage claim, check-in, lost and found office, and others. Further, it can be utilized to attain other crucial information such as directions and distance.

Contact Korean Air NBO Terminal – Jomo Kenyatta International Airport

Passengers can contact the Korean Air NBO Terminal through the following modes of contact. The NBO Airport Korean Air Terminal is a testament to hassle-free travel services with an aim for 100% satisfaction to the passengers. The airline also offers world-class amenities that enhance seamless connectivity with a focus on providing a premium experience, as your journey to comfort begins the moment you step into Korean Air’s Terminal 1 at NBO-

Twitter	https://twitter.com/JFKairport
Facebook	https://www.facebook.com/JFKairport.Official
Website	https://www.jfkairport.com/
Phone Number	254 20 822111

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