The SunExpress operates at Terminal 1 of Frankfurt Airport and is also the primary hub. The airline at FRA Airport SunExpress Terminal offers a range of services and amenities that ensure hassle-free travel for its passengers. 

Here’s all the information and essential contacts you need to know about the SunExpress Terminal at Frankfurt Airport.

SunExpress Terminal Information Frankfurt Airport (FRA)

Refer to this table for the all-important information you need to know about SunExpress Airlines at Frankfurt Airport –

Airport NameFrankfurt International Airport
Airport CodeFRA
Address60547 Frankfurt, Germany
SunExpress Terminal FRATerminal 1
Airport Phone Number49 180 6 3724636
Ticket CounterTerminal 1
Check-in CounterTerminal 1. Check-in fee may apply 
SunExpress IATA CodeXQ
SunExpress ICAO CodeSXS
Official Websitewww.sunexpress.com

What Terminal is SunExpress at FRA Airport?

The Turkey-based SunExpress Airlines operates from Terminal 1 at Frankfurt Airport. 

The airline offers a wide range of travel services from its airport counter which include – 

  • SunExpress instant cancellation and flight rebooking (up to 3 hours before departure)
  • Last-minute flight reservation (must be reserved 2-5 hours prior to departure)
  • Unaccompanied minor service
  • Seat selection (paid service)
  • Airport check-in (paid)
  • International pet travel service (must be reserved 2 hours prior to departure)
  • Flight upgrade service
  • Add extra baggage to your flight reservation
  • Name correction (up to 3 hours before departure)
  • Add wheelchair request
  • SunExpress Lost and Found service

SunExpress Departure Terminal at FRA Airport

SunExpress operates from Terminal 1 which is planned in a way to handle lakhs of passengers in a day, thus ensuring a hassle-free experience.

Once you reach Frankfurt Airport SunExpress Terminal look for the signage for the airline’s check-in counter at the Departure area. 

Passengers must arrive 3 hours before if they need to complete the check-in at the airport. Passengers who completed the online check-in must arrive 2 hours before scheduled departure. 

Next, head to the baggage drop counter, and submit your checked bag. The SunExpress representative will weigh it and issue the baggage tag.

The TSA security checkpoint may consume 45 minutes to 1 hour depending on the peak travel season. 

After post security, the boarding hall of FRA comprises a range of shopping and dining options. There are Duty-free outlets at Frankfurt Airport SunExpress Terminal where you can purchase imported liquor, souvenirs, and other travel essentials.

SunExpress Arrival Terminal at FRA Airport

SunExpress flight arrives at Terminal 1 of FRA which is an international hub for travelers thanks to the world-class infrastructure and amenities that help them with a smooth transition. 

Upon arrival at Frankfurt Airport SunExpress Terminal, passengers will head to the Immigration clearance area, The immigration desk at FRA is designed in a way that can take hundreds of travelers at one go, thanks to multiple counters and a dedicated immigration facility that expedites the clearance. 

Now head to the baggage claim area to retrieve your checked luggage. The LED monitors at the baggage claim area help you indicate the baggage carousel for your flight. The staff is readily available at SunExpress Arrival Terminal to resolve all your baggage issues. 

At the Arrival halls, you can also find ATMs, currency exchange counters, and transportation options facilitating end-to-end travel. 

Lost and Found Services for SunExpress Passengers at FRA Airport

Have you just realized that you left an item/baggage onboard or your baggage hasn’t arrived at the arrival halls of the Frankfurt Airport SunExpress Terminal? Here are your next steps – 

If you experience that your checked luggage is damaged, report it immediately to the agent available at SunExpress Terminal. Seek assistance from the airline’s agent to fill out the Property Irregularity Report (PIR). It is important to escalate the damaged baggage report within 7 days from the date of arrival.

Passengers who have left the airport and experience later that the baggage was damaged, can report the issue online

Passengers whose baggage has been delayed need to report it the same way as damaged baggage. You need to keep your booking confirmation and baggage tag handy and report the matter at the SunExpress Lost and Found desk at Terminal 1. You will be issued a Property Irregularity Report (PIR) number. You can trace the status of the delayed baggage here

Services/ Amenities at Frankfurt Airport SunExpress Terminal

Here is the list of facilities and services exclusively available to SunExpress Airlines’ passengers at terminal 1 –

TypeLocation
Baggage storageT1, Area B, Public
Baggage storageT1, Area B, Transit
Christian ChapelT1, Area B, Transit
Christian ChapelT1, Area B, Transit
Jewish Prayer RoomT1, Area B, Transit
Information DeskT1, Area B, Transit
Muslim Prayer RoomT1, Area B, Transit
Smoking LoungeT1, Area A, Transit
ShowerT1, Area Z, Transit
ShowerT1, Area B, Transit
Yoga RoomT1, Area C, Transit

Map of FRA Airport SunExpress Terminal Map 

Refer to this map to navigate the SunExpress FRA Terminal –

List of All SunExpress Terminal

Contact Frankfurt Airport SunExpress Terminal

Passengers can also reach the airlines’ agents at Frankfurt Airport SunExpress Terminal to seek assistance related to their existing or new reservations. Refer to the table below –

Twitterhttps://x.com/Airport_FRA
Facebookhttps://www.facebook.com/FrankfurtAirport
Instagramhttps://www.instagram.com/frankfurtairport/
Websitehttps://www.SunExpress.com/en/
Phone Number+49 1806 95 95 90

Frankfurt Airport SunExpress Terminal offers prompt services related to your travel that exchange your travel experience, Not just that Terminal 1 is equipped with state-of-the-art infrastructure that not only enhances the passengers’ travel experience but ensures comfort and timely travel. The airline’s 24/7 customer support desk at Frankfurt Airport will help you with all your travel needs. 

FAQs

Which terminal does SunExpress use at Frankfurt Airport?

Passengers must use Terminal 1 at FRA International Airport for departure and arrivals.

What is the recommended arrival time for SunExpress flights at Frankfurt Airport?

You must arrive 3 hours before departure if not completed the online check-in or need to add a special request to your flight. Passengers with e-boarding passes must arrive at least 2 hours before departure.

Where can I find assistance if I have issues with my baggage on a SunExpress flight at Frankfurt Airport?

Upon arriving at Frankfurt Airport SunExpress Terminal, look for the signage for the Lost and Found counter and approach the airline’s staff to raise your complaint.

How can I transfer between terminals at Frankfurt Airport if I am connecting from a SunExpress flight?

You can transfer between the terminal through Skyline service which leaves every 2-3 minutes from 5:00 a.m. until 11:00 p.m. There are 3 steps at Terminal 1.

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